Corporate Travel Advisor - Sabre - 8:30 - 5:30 Eastern

Direct Travel • Remote,

6d • Remote

About The Position

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. This is a remote position - Monday - Friday, 8:30 AM - 5:30 PM Eastern. Preferred GDS is Sabre and role is dedicated to one client.

Requirements

• Minimum 5+ years’ experience providing domestic and international travel arrangements
• High proficiency using Airline GDS (Apollo / Sabre)
• Must demonstrate thorough knowledge of airline ticketing rules and regulations
• Proficient in producing lowest logical airfare within client’s policy
• Understands international airfares and international ticketing
• Proficient in Internet searches and online booking processes
• Thorough working knowledge of exchanging, reissue of tickets
• Must be able to thoroughly read, understand and follow client travel policies and guidelines
• Thorough understanding of Reading each companies information and following guidelines of their policy
• Previous experience handling VIP clientele
• Excellent communication skills via email and phone
• Superior customer service skills
• Ability to meet and exceed required performance standards
• Accurate and detail oriented
• Work well under pressure and have the ability to deal with change and adversity
• Working knowledge of Microsoft Office, including Word and Excel
• Works well independently as well within a group
• Minimum 5 years’ experience providing domestic and international travel arrangements
• Must demonstrate thorough knowledge of airline ticketing rules and regulations
• High proficiency using Airline GDS, Apollo
• Proficient in producing lowest logical airfare within client’s policy

Responsibilities

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
• Supports multiple accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment

Benefits

• Medical
• Dental
• Vision
• employee rewards and recognitions program
• Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed