Corporate Support Specialist

OP Specialty Bracing US,
$50,000 - $55,000Onsite

About The Position

OP Specialty Bracing is growing and seeking a motivated and caring Corporate Support Specialist to join their Stoughton, MA team. This role is crucial for improving the lives of children with orthopedic conditions and supporting their families. OP Specialty Bracing focuses on pediatric orthotics and prosthetics, providing specialized care through clinics across the country, often within major children’s hospitals. The company is dedicated to developing cutting-edge solutions and offers a kid-focused approach to treatment. The Corporate Support Specialist will act as a key administrative resource for management and clinic staff, providing operational, administrative, and project support to ensure efficient business functions and a positive employee experience. Success in this role requires comfort interacting with employees at all organizational levels, strong organizational and detail-oriented skills, and excellent interpersonal and communication abilities. The ideal candidate must be adept at managing multiple priorities in a fast-paced environment while maintaining professionalism, accuracy, and confidentiality. This role demands a collaborative team player who can work independently, exercise sound judgment, meet deadlines, and adapt to changing business needs.

Requirements

  • Associate or bachelor's degree preferred; equivalent combination of education, training, and relevant experience will be considered.
  • Minimum of 1–2 years of administrative, operational support, marketing support, or related experience.
  • Proficient in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Publisher.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong attention to detail and accuracy.
  • Demonstrated customer service and relationship-building skills.
  • Ability to work independently and collaboratively in a team environment.

Nice To Haves

  • Experience supporting multiple departments or locations is preferred.
  • Experience with Canva and website content management is a plus.
  • Experience working with electronic medical records (EMR) systems is preferred.

Responsibilities

  • Provide day-to-day administrative and operational support to all OP Specialty Bracing clinic locations.
  • Ensure adherence to established company processes and procedures.
  • Generate and maintain patient outcome reports using Nymbl, Electronic Medical Records (EMR) software.
  • Support marketing initiatives through social media platforms, including Facebook, Instagram, and LinkedIn.
  • Update, produce, and distribute patient education materials, marketing brochures, and other promotional collateral services for clinics and referral partners.
  • Maintain and update company websites with information related to products, clinicians, clinic locations, and other organizational updates.
  • Edit, manage, and distribute company order forms and related documentation.
  • Coordinate corporate meetings, including scheduling, logistics, and preparation of meeting materials.
  • Arrange shipping and logistics for national trade shows and industry events.
  • Manage Continuing Education (CE) credit applications and documentation for in-house training seminars and educational programs.
  • Coordinate the tracking, fulfillment, and shipping of product samples, literature, and promotional materials for the sales and clinical teams.
  • Provide exceptional customer service and support to internal and external stakeholders.
  • Perform other duties and special projects as assigned.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long & Short-Term Disability
  • Life Insurance and AD&D
  • Retirement Savings Plan
  • Paid Time Off (PTO) & Holidays
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