Corporate Service Administrator

LINDER INDUSTRIAL MACHINERY CO•Plant City, FL

6d•Onsite

About The Position

The Service Administrator is responsible for providing essential administrative support to the service department. This role ensures the smooth processing of manufacturer field campaigns, assists with work order management, maintains warranty records, and oversees invoice processing. The ideal candidate will have strong organizational skills, attention to detail, and the ability to collaborate with multiple departments to support operational efficiency.

Requirements

Previous experience in an administrative or service support role preferred.
Strong organizational and time management skills.
Proficiency in business and service management systems.
Attention to detail and accuracy in data entry and reporting.
Ability to multitask and work collaboratively across departments.
Excellent communication and problem-solving skills.

Responsibilities

Provide administrative support to the service departments to ensure efficient operations.
Process new Field Campaigns (FCs) into the business system.
Send FC notifications to branches.
Manage FC kit distribution.
Track and report on FC status and completion.
Monitor and complete all Quick-Add email requests.
Support branches by adding customer equipment, reversing work orders, changing bill-to business partners (BP), and removing flat rates to facilitate work order cancellations.
Resolve work order-related issues.
Add and remove employees within the system.
Assist with all labor-related system issues.
Utilize industry data to verify and maintain warranties for newly sold Komatsu (KM) products.
Receive, validate, and submit all Vulcan Jaggaer invoices for payment.