Corporate Flight Administrator

Western & Southern Financial Group•Cincinnati, OH

5h•Onsite

About The Position

The Corporate Flight Administrator is responsible for coordinating all aspects of corporate aircraft operations to ensure safe, efficient and seamless travel experiences for senior management and other authorized passengers. This role manages flight scheduling, passenger communication, trip logistics, and maintenance coordination in close collaboration with a dedicated aircraft management company, flight crew, and executive staff. Demonstrates exceptional attention to detail, professionalism and discretion while supporting a dynamic travel schedule.

Requirements

Associate's Degree in aviation management, business administration or related field or commensurate selection criteria experience.
Demonstrated experience in corporate aviation, executive travel coordination, flight operations administration, or relevant office administration.
Demonstrated ability to manage complex schedules and logistics under time-sensitive conditions.
Excellent verbal and written communication skills, with a high degree of professionalism and discretion.
Strong organizational skills and meticulous attention to detail.
Demonstrated ability to handle unexpected changes, resolve conflicts, and make informed decisions, especially in time-sensitive situations.
Customer service orientation with the ability to anticipate and fulfill passenger needs.
Proficiency in Microsoft Office Suite and other business communication tools.
Demonstrated ability to maintain confidentiality.

Nice To Haves

Strong knowledge of aviation scheduling systems and flight planning software.
Proven ability to collaborate effectively with pilots, executives, vendors and maintenance personnel.
Familiarity with FAA regulations and corporate flight department operations preferred.

Responsibilities

Coordinates and schedules corporate jet flights in alignment with executive travel needs and company priorities.
Prepares detailed trip itineraries, including passenger manifests, destinations, ground transportation, and lodging arrangements.
Serves as the primary point of contact for flight requests, itinerary changes, and special passenger requirements. Communicates itinerary details and updates to flight crews, passengers and relevant stakeholders in a timely and accurate manner.
Arranges in-flight catering and other passenger amenities, ensuring preferences and service standards are met.
Fields and implements changes to travel plans, responding promptly to schedule adjustments and ensuring smooth execution.
Works closely with aircraft management company to coordinate maintenance schedules, track maintenance records, and ensure the airworthiness of the aircraft. Monitors and tracks operating costs, vendor invoices, and service agreements related to flight operations.
Ensures all travel coordination and documentation adhere to company policies, FAA regulations, and safety standards.
Maintains confidential files and records, including employee information and communication records.
Maintains up-to-date knowledge of aviation industry best practices, safety standards, and regulatory requirements.
Performs other duties as assigned.
Complies with all policies and standards.