Corporate Security Manager - Americas

OpenAI•New York, NY
•$203,000 - $237,000

About The Position

The Corporate Security Manager owns day-to-day physical security operations and end-to-end security programs across assigned sites. The role is accountable for vendor performance, staffing and training plans, incident readiness, and recurring operational improvements that protect OpenAI’s people, facilities, and business activities. The manager combines hands-on operational leadership with independent program ownership, sound judgment, and cross-functional partnership, anticipating risks, resolving competing operational priorities, developing repeatable procedures, and coordinating incident responses while escalating material risks and resource decisions through established channels. The role reports to the Senior Security Operations Manager and includes domestic and international travel in support of Event Security and other ongoing or developing Corporate Security initiatives. The manager owns site security operating plans and program outcomes, coordinates security support for events and executive travel logistics as needed, builds relationships with internal and external stakeholders, and maintains site procedures, training materials, and escalation processes aligned with Corporate Security standards and applicable requirements.

Requirements

  • 10+ years of experience in law enforcement, corporate security, protective services, or comparable operational security roles.
  • Strong understanding of physical security in corporate environments.
  • Demonstrated success owning end-to-end physical security programs across multiple sites, including vendor delivery, staffing, training, incident readiness, and continuous improvement.
  • Ability to resolve ambiguity, balance competing priorities, and deliver outcomes through cross-functional partners.
  • Working knowledge of access control, surveillance, visitor management, and intrusion detection systems.
  • Ability to translate operational risks and business needs into requirements and partner with Office Technology and Design & Construction on testing, commissioning, and transition to full operations.
  • Proven skill creating, revising, and executing SOPs and training programs for security personnel and broader teams.
  • Demonstrated ability to manage contracted security providers, including coverage and staffing plans, training, service quality, performance reviews, invoice review, and corrective actions within delegated authority.
  • Ability to partner effectively with internal teams and external agencies and build trust and collaboration.
  • Ability to lead calmly under pressure, manage multiple priorities, and communicate clearly and confidently in dynamic situations.
  • Experience coordinating and collaborating on risk-appropriate security plans for events and executive activity, including staffing, access, communications, and contingency measures.
  • High integrity, discretion, and a people-first mindset that prioritizes safety, collaboration, and respect.
  • Comfort working in a dynamic environment and adapting to emerging threats or organizational changes.
  • Ability and willingness to travel as required for approved site, event, and project responsibilities.

Nice To Haves

  • Law enforcement experience preferred.

Responsibilities

  • Own security operating plans and program outcomes across assigned sites, including guard coverage, staffing and training plans, access control, visitor management, post orders, and emergency readiness.
  • Set expectations for contracted security providers and review staffing, schedules, service quality, invoices, and corrective actions within delegated budget and contract authority.
  • Assess changing risks, coordinate incident response with the GSOC and relevant partners, ensure timely escalation and accurate reporting, and complete corrective actions.
  • Partner with the Event Security Team to coordinate secure operations for internal, external, and offsite events, including occasional domestic and international travel.
  • Support the Corporate Security Executive Protection Team with executive travel logistics as needed.
  • Develop relationships with local law enforcement, local emergency services, peer security organizations, and other external partners to stay current on emerging risks.
  • Partner with Real Estate & Workplace, Legal, HR, Communications, and IT on security planning, access control, and incident response.
  • Own and maintain SOPs, post orders, training materials, and escalation procedures for assigned sites and programs, aligned with Corporate Security standards and applicable requirements.
  • Use assessments, drills, incident reviews, and operational measures to identify gaps and improve consistency.
  • Contribute recommendations and reusable practices to global program owners for broader adoption.
  • Coordinate risk-appropriate security plans for events and executive activity within assigned scope, including staffing, access, communications, and contingency measures; partner with Crisis Management, Events, GSOC, and Executive Protection as appropriate.
  • Travel as assigned for approved site, event, and project responsibilities.
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