Corporate Safety & Security Training, Communications, and Contract Manager

GEICO•Bethesda, MD

3d•Hybrid

About The Position

GEICO seeks a manager to lead the Corporate Safety and Security training and communications program while overseeing contract and vendor management activities that support Corporate Safety and Security operations. This role is responsible for developing, implementing, and continuously improving training, communications, governance, and vendor-related processes that strengthen readiness, compliance, consistency, and operational effectiveness across the organization. Reporting to the Senior Manager of Governance, this manager will serve as a key program leader for Corporate Safety and Security by managing training strategy, communication planning, contract lifecycle support, vendor performance oversight, and cross-functional coordination. The role will partner with internal stakeholders, business leaders, procurement, legal, vendors, and security teams to ensure programs, materials, contracts, and services align with GEICO standards, operational needs, and governance expectations.

Requirements

Bachelor’s degree (BA/BS) or equivalent relevant experience in business, security management, communications, training, contract administration, vendor management, or a related field.
Professional-level experience leading programs, projects, or operational initiatives with multiple stakeholders, timelines, priorities, and deliverables.
Experience developing, managing, or implementing training programs, learning content, job aids, or readiness materials for operational, compliance, safety, or security-focused programs.
Strong written and verbal communication skills, including experience preparing leadership updates, presentations, communications plans, and stakeholder-facing materials.
Experience managing internal communications, program rollouts, change communications, or stakeholder engagement activities.
Experience supporting or managing contract administration, contract lifecycle tracking, renewals, amendments, documentation, and vendor-related processes.
Experience working with vendors or third-party service providers, including performance monitoring, issue resolution, relationship management, and service delivery coordination.
Ability to partner effectively with business stakeholders and operational teams to advance contract and vendor management objectives.
Working knowledge of project and program management practices, including planning, scheduling, tracking, risk management, and reporting.
Strong organizational skills with the ability to manage competing priorities, maintain accurate records, and drive multiple initiatives in a fast-paced environment.
Analytical and problem-solving skills with the ability to evaluate metrics, feedback, trends, and performance data to recommend program improvements.
Ability to influence without direct authority, build trusted relationships, and communicate effectively with technical and non-technical audiences.
Flexibility to support evolving priorities, time-sensitive operational needs, and occasional non-traditional hours; ability to travel up to 25% as needed.

Nice To Haves

Exposure to corporate safety, physical security, crisis management, incident response, emergency preparedness, or business continuity programs preferred.

Responsibilities

Lead the Corporate Safety and Security training and communications program, including strategy, planning, execution, maintenance, tracking, and continuous improvement.
Develop and manage enterprise training plans for safety and security policies, procedures, tools, emergency response protocols, and operational standards.
Oversee the creation, review, and delivery of instructor-led, virtual, self-paced, and job-aid-based training content for associates, security teams, and business partners.
Build and maintain a structured communications program that supports policy rollouts, operational updates, readiness activities, program changes, and stakeholder engagement.
Manage communication materials, leadership updates, program announcements, reference guides, and other written content to ensure clarity, consistency, and alignment with department standards.
Partner with internal stakeholders to identify training and communication needs, translate operational requirements into learning objectives, and drive adoption of safety and security expectations.
Manage contract administration activities for Corporate Safety and Security, including tracking contract status, renewal timelines, service requirements, deliverables, and supporting documentation.
Coordinate with Procurement, Legal, Finance, and business stakeholders to support contract development, amendments, renewals, terminations, and vendor-related governance processes.
Oversee vendor management activities, including vendor onboarding support, service-level monitoring, issue resolution, performance tracking, and relationship management.
Develop and maintain vendor performance metrics, dashboards, reports, and summaries to support leadership visibility and informed decision-making.
Ensure training records, communication plans, contract documentation, vendor files, policies, procedures, and reference materials are accurate, accessible, and maintained in accordance with governance expectations.
Support readiness exercises, drills, after-action reviews, program assessments, and training refresh efforts by identifying gaps and implementing improvements.
Lead cross-functional projects and initiatives related to training, communications, contracts, vendors, and operational program improvements.
Prepare executive-ready updates, reports, recommendations, and presentations for leadership review.