Corporate Quality Engineer

Commercial Vehicle Group, Inc.•Concord, NC

10d•Onsite

About The Position

The Corporate Quality Engineer ensures product and process quality across manufacturing facilities by leading root cause investigations, driving continuous improvement, and maintaining compliance with customer, regulatory, and internal quality standards. The role is a technical resource for new product launches, supplier quality issues, and customer-facing quality concerns, and provides mentorship to junior quality engineers and technicians. The position supports company needs outside the quality function, supplier-related topics, operational excellence and continuous improvement standardization, and customer-related quality and delivery opportunities. It maintains and improves the plant Quality Management System, supports audits, and owns quality planning documentation and measurement-system programs. It also leads problem solving and corrective actions, supports nonconforming material resolution, and uses quality data to identify risks and improvement opportunities. The Corporate Quality Engineer represents Quality on new product introduction teams, supports APQP and PPAP deliverables, and partners with Design and Manufacturing Engineering to address quality risks. The role serves as the primary quality contact for assigned customers, supports supplier quality activities, presents performance data, provides technical guidance and training, and collaborates across plant functions. The role is primarily based in a manufacturing plant, with regular production-floor exposure and standard PPE required in designated areas. It may involve occasional travel to customer or supplier sites. Applicants must be authorized to work in the country of the job posting on a full-time basis; sponsorship is not provided.

Requirements

Bachelor's degree in Engineering (Mechanical, Industrial, or Manufacturing) or a related technical field; an equivalent combination of education and experience is considered.
Minimum 5–7 years of quality engineering experience in a manufacturing environment.
Demonstrated experience with IATF 16949 and ISO 9001 quality management systems.
Proven experience leading APQP/PPAP activities and customer-facing quality programs.
Strong working knowledge of FMEA, control plans, SPC, MSA/Gauge R&R, and 8D problem solving.
Ability to read engineering drawings and GD&T, and use inspection equipment such as CMMs, calipers, and gauges.
Strong analytical and statistical skills, including the ability to interpret data and translate findings into action.
Excellent verbal and written communication skills, including the ability to present quality data clearly to customers and leadership.
Proficiency in Microsoft Office, including Excel and PowerPoint, and quality/ERP systems.
Ability to lead cross-functional teams.
Ability to stand, walk, bend, and move throughout the production floor for extended periods.
Applicants must be authorized to work in the country of the job posting on a full-time basis; visa sponsorship is not provided.

Nice To Haves

Manufacturing experience in the automotive, heavy truck, or commercial vehicle industry.
Six Sigma Green Belt or Black Belt certification.
Lean manufacturing experience.
Bilingual English/Spanish language skills.

Responsibilities

Support company needs outside of Quality.
Support supplier-related topics as needed.
Support OpEx and continuous-improvement standardization.
Address customer-related quality and delivery opportunities.
Maintain and continuously improve the plant Quality Management System in accordance with IATF 16949, ISO 9001, ISO 14001, and applicable customer-specific requirements.
Lead and support internal, customer, and third-party quality audits, and develop and track corrective action plans through closure.
Own and maintain control plans, PFMEAs, and process flow diagrams for assigned product lines, keeping documentation current and audit-ready.
Ensure calibration, gauge R&R, and measurement system analysis programs meet required standards.
Lead structured root cause analysis and corrective action activities, including 8D, 5-Why, and fishbone methods, for internal nonconformances and customer complaints.
Drive containment, disposition, and resolution of nonconforming material with Production, Engineering, and Supply Chain.
Champion Lean and Six Sigma continuous-improvement initiatives to reduce scrap, rework, and cost of poor quality.
Analyze quality data and trends, including SPC, defect rates, and warranty or field data, to identify and address risk areas.
Represent Quality on cross-functional new product introduction teams and ensure APQP deliverables and PPAP submissions meet customer timing and requirements.
Develop inspection plans, control plans, and work instructions for new and revised products before launch.
Partner with Design and Manufacturing Engineering to address design-for-manufacturability and quality risks early in the product lifecycle.
Serve as the primary quality contact for assigned customer accounts, managing complaint responses, scorecards, and corrective-action communication.
Support supplier quality activities, including incoming inspection issues, supplier corrective action requests, and supplier development as needed.
Prepare and present quality performance data to customers and leadership, including PPM, scorecards, and improvement-plan status.
Provide technical guidance and mentorship to quality engineers, quality technicians, and inspectors.
Train production and quality personnel on quality tools, standards, and procedures.
Collaborate with Operations, Engineering, Materials, and EHS to support overall plant performance goals.