Corporate Network Engineer III

Glacier Bancorp•Missoula, MT

4d•Remote

About The Position

The Corporate Network Engineer III is a key contributor in designing, implementing, maintaining and supporting the enterprise network infrastructure, ensuring its reliability, security, and performance. This position plays a key role in the work effort for the installation of routers, switches, access points, firewalls, collaboration equipment and third-party application hardware and software. The Network Engineer III is a subject matter expert for multiple network technologies and a source of reference for other network engineers. This role will implement, support, and maintain the organization's network infrastructure, include the implementation and design of hardware and software and participating in efforts to set IT network/video/voice architecture and standards ensuring solutions are compliant and meet GBCI IT standards. This position collaborates with Enterprise Architecture, the Network Team Lead, vendors, and service providers to architect, design, implement, and support enterprise infrastructure solutions to support the GBCI business requirements. This position will exercise discretion and independent judgment in the design and implementation of the architecture, development, testing, documentation, and support of key network solutions. This is a Corporate position which may be located in an available bank division across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. The entry rate for this position is $98,243.80 + /year (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. WA Applicants ONLY: Range: $107,009.76-$160,514.63 / per year.

Requirements

Bachelor’s Degree Information Systems, Information Technology, Computer Science or related field.
7 years Increasingly responsible professional work experience in computer science, information systems, or information technology.
7 years Experience with any of the following: Cisco, Brocade, or Juniper switching, routing, wireless, video, and firewall hardware.
Routing protocols, specifically BGP, OSPF and diagnosing and troubleshooting network issues and outages.
TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump.
Exceptional analytical and problem-solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model.
7 years Hands on experience in designing, developing, supporting, and maintaining the organization's network infrastructure, including the implementation and design of hardware and software.
7 years Supporting and/or designing highly virtualized cloud or private data center and WAN/LAN/Wi-Fi environments.
Network monitoring and administration.
Cisco, Juniper, Citrix, Fortinet, or Meraki hardware experience.
Meraki Wi-Fi and SD-WAN experience.
Working knowledge of 802.11 and Wi-Fi security methods.
Working knowledge of MPLS, VLANs, VTP, and STP.
IPsec, SSL, and remote access VPN solutions.
IP addressing understanding.
DNS, DHCP, SNMP, Radius, and other network based services.
Network security best practices.
Azure VPN, virtual firewall, and networking knowledge.
Carry out technical strategy in the deployment of complex systems, as well as contributing to technical solutions and administrative maintenance.
Implement critical projects in support of a wide range of complex applications that rely on server functionality.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
Must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization.
Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.
Must be a self-starter with ability to take ownership and accountability of all roles and responsibilities with minimal supervision.
Must be well organized with ability to prioritize and multi-task in a fast-paced work environment and meet deadlines with minimal supervision.
Ability to serve as a backup for other staff members in a mutually supportive teamwork environment.
Must be capable of regular, reliable, and timely attendance.
Maintain confidentiality of all sensitive data.
Ability to present ideas in user-friendly language.

Nice To Haves

Experience with Azure cloud networking preferred.
Telecommunications industry experience highly preferred.
Would an equivalent combination of relevant education and work experience be considered?: Yes

Responsibilities

Stay current with Networking products and industry trends, working with project and engineering teams, business partners and suppliers to continually improve and align GBCI’s Network strategy with GBCI business leadership priorities as well as other GBCI IT strategies and practices.
Collaborate with GBCI IT architecture and engineering functions, including data center and information security teams to better understand and meet networking and connectivity needs of GBCI Divisions, through service and process improvements.
Work closely with solution providers to understand communications and service roadmaps and assist management in ensuring readiness to deploy new functions.
Ensure all Network documentation is kept current and accurate for topologies, system configurations, including dependencies on supporting infrastructure as well as GBCI-specific IP, routing, VLAN, DNS, circuit information, etc.
Create configuration, deployment guideline and standards.
Assist NIT leadership with vendor management with relation to projects, support, and service delivery.
Report service quality, bandwidth, latency, system capacity, licensing, and uptime metrics.
Report on and drive resolution for issues related to standards and process inefficiencies and other opportunities for continual improvement.
Gigabit Ethernet Switching/Routing (EIGRP & BGP), IPv4 Design, and Support Enterprise WIFI solutions.
Build and Implement Diverse Wide Area Networking Environments
Build and implement QoS for a voice / video / data network environment.
Develops and generates conceptual, logical, and physical network architectures, resulting documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture.
Provide operational support services for various network and video solutions.
Plans network layouts and configures systems to user environments.
Analyzes network topologies and traffic and capacity requirements.
Work with internal and external customers to fill information gaps and communicate architecture and technical solutions.
Support the acquisition of hardware and software.
Perform Network Engineering and Architecture Duties for a distributed Wide Area Networking environment.
Function as a subject matter expert on projects that have network requirements
Contribute to projects by completing assigned responsibilities by agreed deadlines, and effectively communicating with the project team.
Identify, recommend, and coordinate process improvements within and across related departments to increase efficiency and improve service delivery.
Provide network support at a Tier III level.
Training and guidance to Network Administrators and more junior Network Engineers.
Respond to escalated support needs such as complex or major incident resolution and broad scale change requests for Network systems and services.
Collaborative troubleshooting with other teams including port/protocol diagnostics, metrics and log review for networking clients and devices
Provide technical support for Tier IV incidents
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Must complete the assigned online training courses and achieve a passing score by due date.