Corporate Mortgage Loan Administration Specialist II

Glacier Bancorp, Inc.•Helena, MT

1d•Hybrid

About The Position

Glacier Bancorp’s (GBCI) Mortgage Loan Admin Specialist II position is responsible for initiating third party service orders on mortgage loans, ordering and managing appraisal orders through receipt, and reviewing and processing disclosures within established guidelines. The Mortgage Loan Admin Specialist II will have extensive contact with customers, vendors, and bank staff. The Mortgage Loan Admin Specialist II will be in regular communication with the Mortgage Loan Admin Supervisor and will suggest operational improvements as needed. This is a Corporate position which may be located in an available bank division across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. The mid rate for this position is $22.14 + / hour (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. WA Applicants ONLY: Spokane, WA range $21.01 to $31.53 an hour. Wenatchee, WA $21.31 to $31.97 an hour.

Requirements

High School Diploma / GED
2 Years Clerical experience in Mortgage Fulfillment
1 year Experience in 2 of the loan admin desk functions including Order Desk, Appraisal Desk or Disclosure Desk
Ability to multi-task and handle complex tasks efficiently.
Strong organizational skills.
Strong analytical skills
Strong attention to detail
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

Nice To Haves

Company, FNMA and FHLMC guidelines and procedures.
Experience with loan platform software such as Encompass and ability to learn additional computer applications

Responsibilities

Order third party services on mortgage loans to include: certificate of eligibility on VA loans, condo documents, tax transcripts, title commitment, VOE/VOI/VOA, flood certificate, case numbers, payoffs on VA IRRRL loans, CAIVRS, and homeowners’ insurance policies.
Order appraisal
Managing the order and follow-up as needed
Delivering a copy to the applicant within the required time frame
Perform limited review on appraisals as required
Disclose initial mortgage loan disclosures promptly and accurately
Ensure all required product, regulatory, and state disclosures are included in disclosure packages
Ensure appropriate disclosures and notices are issued within regulator timeframes
Verify fee and loan information for accuracy at the time of disclosure
Request additional information/documentation as needed.
Maintain consistent and thorough communication with all involved parties including all internal and external customers and staff in a professional, courteous, and friendly manner
Remain current on loan programs and lending (federal and state) regulations as well as all compliance and bank policies. All disclosure requirements are complete within Federal Time Limitations
Maintain contact with government agencies and investors to determine changes in requirements and products
Regularly participate in educational offerings from FHA, FNMA, FHLMC, VA, MI companies, est. to keep current and aware of changes