Corporate Facilities Mgr I

PNC Bank•Indianapolis, IN
•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the company's success. As a Corporate Facilities Manager I within PNC's Realty Services organization, you will be based in Indianapolis, IN. The Corporate Facilities Manager I manages a portfolio of approximately 29 properties, including 28 retail branches and one major office facility, with a focus on maintaining safe, functional, code-compliant, and cost-effective operations. This role influences property performance to achieve the lowest efficient operating expense levels while ensuring an exceptional workplace experience for employees and customers. Responsibilities include the day-to-day management of facilities operations, including vendor and contractor oversight, work order management, preventive maintenance, and project execution. The role is accountable for developing and managing annual operating budgets, as well as capital and expense project plans for assigned properties. The successful candidate will build and maintain strong relationships with line-of-business leaders, end users, regional management, and Market Operations Managers (MOMs). Serving as the primary facilities contact for assigned locations, this individual will regularly visit properties to assess building conditions, address operational needs, and ensure service excellence. This position leads and coordinates a variety of property-related projects, including renovations, reconfigurations, consolidations, and space planning initiatives. The Corporate Facilities Manager I ensures projects are completed on time, within budget, and with minimal disruption to business operations. Additional responsibilities include implementing site-specific facility strategies and managing occupancy-related activities such as employee moves, onboarding support, and workspace changes. This is a highly field-focused role requiring regular travel throughout the assigned territory and a strong on-site presence. The Corporate Facilities Manager I serves as the primary escalation point for facility-related emergencies and participates in a 24/7 on-call rotation, responding to urgent building, safety, operational, and business continuity issues as needed. Success in this role requires exceptional organizational skills, strong communication and relationship-building abilities, attention to detail, and impeccable follow-through. The ideal candidate will possess experience in facilities management, project management, vendor management, budgeting, and building operations, while demonstrating the ability to prioritize multiple responsibilities in a fast-paced environment and deliver outstanding customer service. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Facilities Management
  • Lease and Property Management - Real Estate
  • Managing Multiple Priorities
  • Occupational Safety and Health Standards (OSHS) Compliance
  • Problem Solving
  • Project Management
  • Real Estate Law & Policy Compliance

Nice To Haves

  • Budgeting
  • Competitive Advantages
  • Cost Effectiveness Analysis
  • Cost Reduction
  • Investment Management
  • Results-Oriented
  • Strategic Planning
  • Accuracy and Attention to Detail
  • Effective Communications

Responsibilities

  • Manages physical properties in assigned region and influences the performance of properties to achieve the lowest efficient operating expense level.
  • Ensure properties are operating in a code compliant, safe, functional and cost effective manner.
  • Manages vendors and contractors.
  • Prepares annual operating budget and capital/expense project plan for property.
  • Maintains relationships with existing end users, regional management hierarchy and market operations managers (MOMs).
  • Communicates with line of business heads for assigned buildings.
  • Visits each facility as required with a minimum of once each year.
  • Implements building-unique facility strategic plans.
  • Executes a facility's churn process (including new hires) for up to 10 people.
  • Oversees property related projects, up to $200k in value, including reconfigurations and consolidations.
  • Ensures projects are on budget, on time and completed with minimal disruption to end users.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
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