Corporate Director of Labor Relations

Omni Hotels & Resorts•Dallas, TX
•Onsite

About The Position

Omni Hotels & Resorts is seeking a seasoned labor relations executive to oversee the labor function across 24 collective bargaining agreements at 12 Omni properties and serve as the corporate HR liaison for those properties. The role is the primary point of contact for unionized hotels and their HR and Operations leaders, and works closely with senior leaders in Operations, Finance, Legal, and HR. The Corporate Director will manage outside counsel as needed for complex labor matters requiring local expertise. The role designs and implements nationwide labor relations strategies focused on union avoidance, including developing and delivering training, guiding responses to union activity, and leading union avoidance campaigns. It also acts as the corporate HRD for all union hotels. The position is based at Omni Hotels & Resorts’ corporate office in Dallas, Texas, and requires travel as business needs dictate, which can reach 40–50% at certain times of the year.

Requirements

  • 5–10 years of relevant labor relations and human resources or operations experience within a unionized environment, preferably in hospitality.
  • Experience leading teams.
  • Demonstrated success in union avoidance strategies.
  • Experience managing outside counsel and consultants.
  • Hands-on experience overseeing grievance and arbitration processes.
  • Proven expertise in union campaigns and negotiations.
  • Extensive knowledge of labor and employment laws and labor relations best practices.
  • Strong research, analytical, and organizational skills.
  • Proficiency in Microsoft Word, PowerPoint, and Excel.
  • Ability to work independently and demonstrate strong interpersonal, organizational, written, and verbal communication skills.
  • Flexibility and willingness to travel as needed to support business and operational needs.

Nice To Haves

  • Hospitality industry experience.
  • Previous HR leadership or Hotel Operations experience in a large, complex operation or corporate role, preferably in hospitality or retail/service operations.
  • Experience building and maintaining productive relationships with UNITE HERE or other labor unions.
  • Experience partnering strategically with Operations and Finance.
  • Strong understanding of collective bargaining agreement details and their operational implications.

Responsibilities

  • Oversee labor relations across 24 collective bargaining agreements at 12 Omni properties.
  • Serve as the corporate liaison for HR issues at the 12 unionized properties and as the primary point of contact for unionized hotels and their HR and Operations leaders.
  • Work closely with senior leaders in Operations, Finance, Legal, and HR.
  • Manage outside counsel and consultants for complex labor matters, negotiations, grievances, and arbitration proceedings.
  • Design and implement nationwide labor relations strategies focused on union avoidance.
  • Develop and deliver training on preventive labor strategies, particularly for hotels experiencing union activity.
  • Guide responses to union activity and lead union avoidance campaigns.
  • Lead collective bargaining agreement negotiations and negotiate union benefit and pension plans.
  • Oversee grievance and arbitration processes, exercising judgment about when to settle and when to litigate.
  • Partner with Operations to identify efficiencies and opportunities, and with Finance to model potential outcomes and assess business impact.
  • Partner with development teams to analyze market intelligence and labor environments.
  • Monitor labor developments in active and emerging markets and recommend proactive strategies to mitigate risk.
  • Educate and advise field teams on union prevention in non-union environments.
  • Participate in industry events and maintain relationships with subject matter experts.
  • Travel as needed to support business and operational needs.
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