Corporate Director, Enterprise Imaging (PACS)

Community Health Systems Professional Services Corporation • Franklin, TN

5d

About The Position

A Director of Enterprise Imaging (PACS) at the corporate level acts as the strategic leader for all medical image management across a healthcare system, bridging clinical operations with information technology. Reporting to the Senior Director of Radiology and in collaboration with the Senior Director, they are responsible for the performance, evolution, and standardization of picture-archiving and communication systems (PACS), Vendor Neutral Archives (VNA), and related imaging technologies to ensure efficient, secure, and high-quality diagnostic workflows nationwide.

Requirements

• Bachelor’s degree in Radiology, IT, or Healthcare Management or Administration, or equivalent experience preferred.
• 7+ years in healthcare IT, including at least 5 years leading multi-site PACS or imaging informatics programs.
• Deep expertise in PACS architecture, DICOM, HL7, radiology workflows, and enterprise imaging systems (VNA/PACS).
• CIIP (Certified Imaging Informatics Professional) or like is preferred.
• Integration with Cerner and understanding of management of medical images in general.
• Experience in integration of AI products.
• Experience managing large-scale, enterprise-wide imaging IT implementations and upgrades.
• Ability to translate complex clinical requirements into technical roadmaps for executive leadership.
• Proven ability to manage vendors, troubleshoot major system issues, and optimize imaging data integrity.
• 360 degree communication skills.

Responsibilities

• Strategic Planning & Governance: Defines the long-term roadmap for PACS, VNA, RIS, enterprise viewer, analytics, and AI-enabled tools, ensuring alignment with organizational growth, cloud migration strategies, and clinical goals.
• Operational Excellence: Oversees imaging infrastructure to ensure high performance, with goals like >99.9% PACS availability.
• Vendor & Budget Management: Manages relationships with key vendors (e.g., CHC, Sectra, GE, Intelerad), co-negotiating contracts and enforcing Service Level Agreements (SLAs). Contributes to capital and operating budgets for imaging enterprise technology.
• Workflow Optimization & AI Integration: Partners with radiologists and technologists as well as the informatics team to standardize workflows, reducing diagnostic turnaround times and implementing AI-assisted tools.
• Data Integrity & Compliance: Ensures data security, HIPAA compliance, and readiness for audits (FDA, ACR). Manages image-exchange programs for external studies.
• Leadership & Team Management: Mentors and builds high-performing imaging support teams, providing professional development and supporting 24/7 PACS support coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director