Corporate Concierge & Experience Coordinator
About The Position
This position will be on-site in Kansas City. NorthPoint is a leading industrial real estate investment, management and development company that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Corporate Concierge & Experience Coordinator to join our team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. As the Corporate Concierge & Experience Coordinator at NorthPoint Development, you will help create a welcoming, organized, and professional headquarters experience for visitors, clients, executives, and employees. This role supports corporate headquarter operations, meeting readiness, guest coordination, and day-to-day office hospitality. You will anticipate needs, communicate clearly, and help ensure that meetings, arrivals, and visitor interactions run smoothly.
Requirements
- 2+ years of experience in high-end hospitality, front desk, executive concierge, or reception required.
- Strong working knowledge of Microsoft Office Suite.
- Familiarity with visitor management systems (e.g., Envoy) and conference room booking software.
- Strong working knowledge of general office equipment.
- Effectively prioritize and multi-task in a dynamic environment.
- Dependable and flexible, possessing the ability to maintain a strict, high level of confidentiality regarding executives, business dealings, and guests.
Responsibilities
- Coordinate a seamless arrival process by reviewing expected guests, greeting visitors professionally, offering refreshments, and escorting guests to the correct meeting spaces.
- Conduct pre-meeting checks to confirm rooms are clean, technology is functioning, virtual meeting links are ready, and catering or materials are prepared as needed.
- Coordinate catering for executive meetings, guest visits, and internal events, ensuring timely delivery, professional presentation, and appropriate clean-up in partnership with the building support team.
- Serve as a key point of contact for guest and executive requests. When issues arise, such as AV needs or temperature concerns, coordinate with the appropriate team to help resolve them efficiently.
- Assist external visitors with transportation coordination, local recommendations, and other reasonable requests that support exceptional guest experiences.
- Participate in daily coordination with Facilities and Engineering to review visitor schedules, maintenance activity, and any potential disruptions that may impact meetings or guests.
- Partner with the Office Coordinator(s) to maintain appropriate reception coverage, support smooth handoffs, and ensure the front desk remains organized and welcoming.
Benefits
- A selection of comprehensive medical, dental, and vision plans
- 401k with 100% match up to 6%, immediately vested upon enrollment
- Scholarships and paid professional development
- Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone
- Onsite gym
- Mental Health Reimbursement
- Childcare Reimbursement
- $2,000 annual HRA and HSA contribution
- Free catered lunches every day + fully stocked kitchen
- Parental Paid Leave
- Flexible Spending Account
- Living Generously program with 100% charitable contribution match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
