Corporate Communications Specialist

PacificSource Health Plans•Portland, OR

1d•$56,780 - $96,526•Hybrid

About The Position

The Corporate Communications Specialist helps manage communications across PacificSource’s core channels, with primary responsibility for the company intranet, newsletters, and recurring content programs. This role partners with teams across the organization to plan, develop, and publish content that is timely, accessible, and aligned with strategic priorities. It leads storytelling that highlights employee contributions, member experiences, and community impact, and manages distribution across internal channels. As needed, this role will support management of our owned external platforms such as the website and external newsletters. The position also uses light design skills to enhance communication effectiveness, including formatting intranet content and developing clear, engaging internal PowerPoint materials. It helps ensure audiences receive clear, visually accessible information while maintaining consistent standards for quality, voice, and brand across channels.

Requirements

A minimum of 4 years of experience in related communications or marketing role required.
Excellent written and verbal communication skills required, with a proven ability to craft compelling content for various channels.
The ability to collaborate effectively with internal teams and maintain consistency in brand messaging is crucial.
Understand the core principles of strategic communications, marketing, design, Microsoft Word and PowerPoint, marketing email, and survey software.
Sound understanding of the principles of marketing and current best practices for both business to business and business to consumer marketing.
Demonstration of strategic thinking, attention to detail, and the ability to adapt messaging for different audiences and platforms.
Awareness of local community and value of potential community partners.
This is a highly interactive, hands-on position that collaborates with staff from all PacificSource locations and subsidiaries, as well as with vendors, consultants, and other external resources.
Highly organized with ability to manage multiple projects concurrently, often to tight deadlines.
Willingness to jump in on an array of projects as requested; eager to learn new skills.
Flexible and adaptable, able to react quickly to changing requirements and new challenges.
High school diploma or equivalent required.
Ability to read and comprehend both written and spoken English.
Communicate clearly and effectively.

Nice To Haves

Experience monitoring public perception and addressing issues proactively, along with a strong understanding of media relations and proactive storytelling, is strongly preferred.
Healthcare experience preferred.
Bachelor’s degree in communications, marketing, advertising, journalism, business or related field preferred.

Responsibilities

Produce storytelling that highlights employee contributions, member experiences, and community impact.
Manage distribution of stories across internal channels, while supporting management of our owned external platforms as needed (e.g. website and newsletters).
Develop content that supports strategic priorities in clear, accessible language.
Manage internal newsletter production from planning through distribution.
Coordinate content calendars and ensure alignment across communication moments and audiences.
Support development of internal PowerPoint materials with clear structure, formatting, and visual consistency.
Own day-to-day management of the company intranet, ensuring content is current, organized, and easy to navigate.
Partner with stakeholders to source, prioritize, and refine intranet content.
Format and present intranet content using light design to improve readability and engagement.
Monitor channel performance and engagement trends to inform improvements.
Recommend enhancements to content structure, timing, and delivery.
Maintain consistency in tone, voice, and messaging with the corporate brand identity to align with and reinforce the organization's brand and reputation.
Build and maintain professional, service-oriented relationships with customers throughout the organization.
Build knowledge of company’s benefits, compliance regulations, policies and procedures that relate to communications.
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.