Corporate Communications Manager, Ford Credit

Ford Motor Company • Dearborn, MI

9h • $115,500 - $218,100 • Hybrid

About The Position

Ford Communications serves as an accelerant for the company's transformation, working to advance Ford's business success and future vision through innovative, world-class communications that unlock new value. We seek to establish Ford as the world's most trusted company through purpose-driven storytelling that drives advocacy; inspire a culture of optimism, competitiveness and creative excellence among our Ford team and partners; build the Ford brand and create desire for our products and services; and demonstrate our drive to create value for our stakeholders through Ford+. Ford Credit is the financial services division of Ford Motor Company, providing financing to our Ford and Lincoln dealers as well as financing and leasing for new and used vehicles to our customers around the world. This management level role responsible for driving the strategic internal and external communications strategy for Ford Credit’s business and corporate functions, as well as major transformation projects globally. This role leads major internal and external communications efforts, including global town halls, global internal news, quarterly/annual earnings, media activations, crisis/issues management, etc., and serves as a key strategic partner and deputy to the Director of Communications. The role is expected to operate with a high degree of autonomy, sound judgment on sensitive, high visibility matters and serve as a communications consultant to leaders and teams within the organization.

Requirements

• Bachelor's degree (Master's degree a plus)
• 7+ years of experience in Communications

Nice To Haves

• Progressive experience in communications, journalism or public relations, with demonstrated success in executive communications, crisis/issues management, content creation, internal communications and corporate communications; experience in financial services, banking or automotive industries strongly preferred

Responsibilities

• Support the design and own the execution of an integrated communications strategy, including strategic communications, executive counsel, internal communications, content creation, speechwriting, event planning, video production and media relations.
• Provide strategic communications leadership and executive counsel to senior leaders across Ford Credit North America, Transformation, Bank, Risk, Finance, Legal & Compliance, HR, Technology and Product — advising on messaging, positioning and reputational risk at the leadership level.
• Lead delivery and continuous improvement of headquarters-based internal communications, including quarterly global town halls, headquarters news, CEO internal communications and major employee events — ensuring messaging reflects business strategy and drives employee engagement.
• Strengthen Ford Credit’s external presence and reputation through strategic media activations and executive engagements. Serve as a senior communications counselor for teams participating in external engagements and other forms of stakeholder outreach, special projects and crisis/issues management, providing sound judgment and message development under pressure.
• Lead oversight of corporate governance processes for the communications team, including purchasing, budget forecasting and internal controls, ensuring efficient and compliant use of resources.
• Drive alignment and integration across the greater Ford Communications team — including Corporate Communications, Ford Pro communications, Content Creation and Employee Communications — representing Ford Credit's interests and priorities.
• Anticipate emerging business, industry and reputational topics and trends, proactively shaping communications strategy to position Ford Credit ahead of issues.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager