Corporate Catering Manager

Sifted • Sunnyvale, CA

4h • $70 - $80 • Onsite

About The Position

Sifted is seeking a Community Manager to live and breathe the Sifted brand, be a champion for our clients, and act as the primary liaison between the culinary team and Sifted community.

Our Community Manager is operationally oriented, takes a white-glove approach to account management, and is a natural leader who is known to inspire others into action. In this role, you will be responsible for energizing an efficient, personalized lunch service in a high-volume environment.

Reporting directly to the City Manager, the role includes leading lunch service Monday-Friday, managing the host team, and serving as the primary contact for all clients.

This position requires a reliable vehicle, valid driver's license and auto insurance.

Requirements

• Has 1+ years experience in the service industry
• Has 1+ years experience in a professional setting
• Is operationally minded : exhibits strong follow-through on tasks and progress; flexes between a granular attention to detail and big-picture thinking; balances decisiveness and patience in time-sensitive situations
• Is a natural leader : has filled a coaching, managing or leadership role; feels confident delegating when necessary; models a readiness to help, serve and support; is highly responsive and accessible
• Is analytical : can rapidly convert quantitative feedback into qualitative action; has basic proficiency in Microsoft Excel; can leverage data and technology to automate certain job functions
• Is brand-aware: can accurately represent and speak to a company’s brand
• This position requires a reliable vehicle, valid driver's license and auto insurance.
• This position must maintain ServSafe Food Manager certification
• This position requires the ability to lift up to 50 lbs
• This position requires sitting for up to 4 hours at a time

Responsibilities

• Execute daily pack-out; oversee lunch and dinner delivery, set up and onsite experience across client community; maintain presence at kitchen daily
• Partner with head chef regarding food production; act as primary liaison between culinary team and Sifted clients
• Improve logistics for operational team, in line with company priorities and team buy-in
• Own the client relationship: act as main point of contact for clients, communicate directly with clients to resolve issues professionally and quickly
• Onboard new clients and serve as their initial host
• Own every aspect of service experience; take service + maintain on-site presence minimum of 2x/week
• Embody and elevate the Sifted brand with clients, in the community and internally with your team
• Plug into the local startup scene and create buzz for our lunch programs
• Hire host team, oversee host schedule
• Train and monitor performance of host team
• Schedule and conduct one-on-one’s with each host on a regular basis
• Build and foster strong relationship with host team; reinforce positive host culture
• Lead host team by example (ex: client communication, host communication, on-site conduct, brand-aligned set ups)

Benefits

• Compensation : starts between $70-80k per year + yearly bonus tied to goal achievement
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.
• Optional 401(k) program after six months of employment
• Monthly cell phone usage reimbursement
• Free lunch during meal service
• 100% mileage reimbursement
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed