Manager, Catering

Universal Orlando•Orlando, FL

10h

About The Position

JOB SUMMARY: Responsible for clear communication, both oral and written, with various departments on multiple special events to ensure guest satisfaction and success. Keeps in perspective the expectations of the client, both internally and externally, while maintaining the reputation and integrity of Universal Orlando. Responsible for all necessary administrative paperwork to comply with the standard company policies and procedures. Responsible for other paperwork/assignments as directed by management. MAJOR RESPONSIBILITIES: Integrated in all aspects of special events, such as client contact, menu planning, and creative concepts to ensure success from an operational and guest perspective. Communicate, both orally and in written form, with various departments regarding multiple special events, including subordinates. Ensure proper staffing levels and equipment maintenance for all special events Development of staff. Complete site visits and pre-con meetings to ensure client’s expectations. Ensure all paperwork, including billing, is correctly completed in accordance with the standard company policies and procedures. Support Senior Catering Manager as directed. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. Performs other duties as assigned.

Requirements

High school degree or GED required.
Three to five years Catering/Food Service Experience in a leadership role required.
One to three years Catering/Banquet Management Experience required.
Or equivalent combination of education and experience.
Florida Food Manager Certificate required.
Class D Florida Driver’s License required.

Nice To Haves

Bachelor’s degree from a four-year college or university in Business/Hospitality Management preferred.
Class B Florida Driver’s License preferred.
Forklift Certified preferred.
Alcohol Awareness preferred.
Catering Management Certification preferred.
Hospitality Industry Association affiliation preferred.

Responsibilities

Integrated in all aspects of special events, such as client contact, menu planning, and creative concepts to ensure success from an operational and guest perspective.
Communicate, both orally and in written form, with various departments regarding multiple special events, including subordinates.
Ensure proper staffing levels and equipment maintenance for all special events Development of staff.
Complete site visits and pre-con meetings to ensure client’s expectations.
Ensure all paperwork, including billing, is correctly completed in accordance with the standard company policies and procedures.
Support Senior Catering Manager as directed.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.