Catering Manager

Dickies Arena•Fort Worth, TX

19h•Onsite

About The Position

The Catering Manager will oversee the staffing and execution of all catering functions throughout the venue. They will work closely with all Food & Beverage, as well as arena counterparts to understand specific needs of venue guests, order items in the appropriate quantities to support client vision and work within each unique arena location to bring each guest/ events vision to life. This position is also responsible for ensuring that exceptional hospitality is received by venue guests and internal team members. The Catering Manager is responsible for ensuring that alcoholic beverages are served safely, and that food quality and sanitation standards are always maintained. This position reports to the Catering Sales Manager/Director of Food & Beverage. Essential Duties (Include, but are not limited to the following): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Requirements

3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
Experience in a sport and/ or entertainment venue with catering experience strongly preferred.
Robust understanding of Food & Beverage operations and relationship to large scale events (A/V, set ups, planning)
Attention to detail
Excellent written and verbal communication skills
Working knowledge of Catering Software
Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.)
Experience with computerized work force management software strongly preferred
Solid organizational skills with the ability to handle multiple projects at one time
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Ability to work nights, weekends and holidays
Must be able to work in fluctuating temperatures
English reading, writing, comprehension, math and computer skills required
Ability to taste and evaluate food and beverage products
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Ability to use hands in using office equipment, including the computer system
Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Ability to talk and hear to conduct phone and radio correspondence
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes

Responsibilities

Assist in the hiring, training, staffing and scheduling of all catering team members
Ensure impeccable execution of all catering functions throughout the venue
Catering events can be scheduled 365 days a year/ 24 hours a day
Partner with the Catering Sales Manager/Director of Food & Beverage to ensure a successful arena opening and establishment of the F&B catering operation
Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
Complete and provide daily/ event financial updates in accordance with F&B department
Oversee and support the mentorship and development of all catering supervisors and team members daily
Responsible for ensuring food quality in presentation and production throughout all catering events
Have knowledge of and ensure food safety and sanitation standards are always maintained
Organization and planning of events that serve a wide range of guests throughout all areans of the arena and its surrounding grounds
Engage with venue guests, as well as team members to ensure exceptional hospitality is always received
Partner with the F&B and Dickies Arena Senior Leadership to ensure a successful operation
Other responsibilities and tasks as deemed appropriate by the Catering Sales Manager and Dickies Arena Leadership Team