Corporate Branch Manager

iA Financial GroupToronto, ON
CA$70,000 - CA$85,000Hybrid

About The Position

Build the future with us. Are you driven by the mutual fund industry and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Corporate Branch Manager you will play a key role in compliance and working closely with advisors. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

  • University degree or equivalent post-secondary education.
  • Minimum 2-3 years of compliance supervision experience and 3-5 years in the Mutual Fund Industry.
  • Ability to understand, analyze and interpret Regulatory legislation.
  • Team player, ability to adapt to change and great judgment skills.
  • Strong knowledge of the mutual fund industry.
  • Completion of the Branch Managers Course or either the Officers, Partners and Directors (OPD) Course or Partners, Directors and Officers (PDO) Course.
  • Advanced level of French and English proficiency.

Responsibilities

  • Providing exceptional support and coverage to other Corporate Branch Managers on the team, ensuring seamless operations and high-quality service.
  • Assisting our order affirmation team and other compliance teams as needed, with a focus on delivering accurate and timely support.
  • Maintaining compliance policies and procedures at each office, ensuring they are up-to-date and effectively communicated.
  • Reviewing and approving new account openings with a customer-centric approach, ensuring all requirements are met.
  • Ensuring compliance with suitability requirements, prioritizing the best interests of our clients.
  • Supervising trades and advice given to clients, providing guidance and support to ensure client satisfaction.
  • Overseeing Branch Manager and/or Representative activities, fostering a supportive and collaborative environment.
  • Reviewing and following up on previous day’s trades, addressing any issues promptly and professionally.
  • Following up on questionable trades and escalating as necessary, always with a focus on client protection and compliance.
  • Completing KYC update review and approval, ensuring client information is accurate and up-to-date.
  • Providing training and education to the field, enhancing the knowledge and skills of our team members.
  • Monitoring trends, communicating findings, and implementing corrective actions, always aiming to improve our service quality.
  • Acting as a resource for the field, offering expert advice and support to ensure client needs are met.

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products
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