Corp Cust Support Rep

Insurance Corporation of British Columbia•North Vancouver, BC

4d•Hybrid

About The Position

We are seeking a Corporate Customer Support Representative to join our Finance team in North Vancouver for a 6-month temporary assignment. This role offers a great opportunity to gain hands-on experience with our vehicle and customer database systems. At ICBC, our job is to ensure the car insurance system works for all British Columbians, today and in the future. We strive to build diverse teams that reflect the communities we serve. You can expect a competitive salary, comprehensive benefits, and a collaborative work environment. Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work. Our values are: Collaborative, Supportive, Straightforward, and Knowledgeable.

Requirements

Strong analytical thinking and problem-solving abilities
Knowledge of organizational structures, including how to access Corporate Registry records
High level of keyboarding accuracy and speed for efficiently completing repetitive tasks
Ability to work independently with precision on clearly defined tasks while following established procedures.
Ambitious team player with a positive attitude who can learn quickly and provide support to the team and our customers.
Legally entitled to work in Canada.

Responsibilities

Researching information within relevant databases and resolving errors or system issues
Providing technical support to internal teams
Identifying and addressing customer data inconsistencies in online systems
Reviewing reports and documentation to ensure accuracy and completeness
Responding to inquiries from internal stakeholders
Entering and maintaining data within computer systems and databases.