Core Data Network Specialist

WORLDNET TELECOMMUNICATIONS LLC • Guaynabo, PR, US, PR

1d

About The Position

Configure, repair, and maintain the company’s entire data network infrastructure. Ensure proper operation and system uptime. This role involves installing, configuring, operating, maintaining, and troubleshooting the company's MPLS network, switches, routers, network access devices, and other related systems. The specialist will handle Service Orders and Trouble Tickets, assist field and NOC technicians, and troubleshoot MPLS, IP, and Data network problems. They will collaborate with vendor-partner technical support, monitor network performance, recommend improvements, and perform routine maintenance. A rotation of 24hr On-call shift is required.

Requirements

• Bachelor’s degree and at least 4 years of direct experience in related environment and/or training or equivalent combination of education and experience.
• A strong aptitude for hands-on application of a broad variety of tools and instruments.
• Knowledge in Networking, MPLS (L2-L3 VPN), Ethernet, OSPF, BGP, maintenance and configuration.
• Knowledge in core routers switches and firewalls.
• Knowledge in configuring and troubleshooting IP/MPLS systems and protocols such as RSVP, LDP, VPLS, VRF and other network related protocols.
• Skills in configuration and maintenance of networks such as MPLS (L2-L3 VPN), Ethernet, GPON, PPPoE, OSPF, BGP and other routing protocols.
• Working knowledge with troubleshooting tools such as Wireshark, OTDR, SNMP and others.

Responsibilities

• Install, configure, operate, maintain, and troubleshoot company’s MPLS network, switches, routers, network access devices and other related systems.
• Effectively handle Service Orders and Trouble Tickets according to standards and procedures.
• Assist field and NOC technicians with installations, troubleshooting and repairs.
• Troubleshoot MPLS, IP, and Data network problems quickly and help provide sound engineering solutions by maintaining deep knowledge of Data Network architecture, topology, and up-to-date configuration details.
• Collaborate with vendor-partner technical support groups to resolve complex problems.
• Monitor, analyze and troubleshoot Network to ensure performance and stability.
• Recommend improvements to network and perform routine maintenance tasks to ensure network stability and uptime.
• Work a rotation of 24hr On-call shift.
• Performs all other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level