About The Position

Platoon is Apple's artist and label services division, working with independent artists and emerging talent worldwide. We provide a full suite of creative and administrative support — from distribution and publishing to marketing and data insight — giving artists the infrastructure to build sustainable careers on their own terms. The Platoon team is looking for an organised and detail-driven coordinator to provide copyright, client and project management support across our music publishing operations. You will play a central role in keeping our repertoire accurate, our clients well-managed, and our processes running smoothly.

Requirements

  • Background in music publishing with an emphasis on copyright and client management, including end-to-end work registration
  • Comfortable with music rights terminology and knowledgeable about royalty and data flows, including the role of collection societies
  • Understanding of the broadcast and production landscape and how music sits within it
  • Excellent understanding of music cue sheets
  • Strong organisational and administrative skills with a rigorous approach to accuracy
  • Excellent attention to detail, with consistent habits of self-review to ensure error-free output
  • Effective communicator — verbally and in writing — with internal and external partners
  • Able to work with data using internal tools and Excel

Nice To Haves

  • Experience working directly with songwriters and an understanding of their expectations
  • Familiarity with agreement and amendment workflows in a publishing or rights management context
  • Experience performing user acceptance testing for rights or data management systems
  • Confident learning new tools and adapting to evolving processes in a fast-moving environment
  • Track record of building connections across cross-functional teams in a large organisation

Responsibilities

  • Perform end-to-end client and copyright onboarding processes
  • Conduct copyright research and management, maintaining metadata accuracy across the catalogue
  • Coordinate projects and facilitate communication across teams within Apple
  • Identify and troubleshoot issues, working cross-functionally to resolve them in a timely manner
  • Maintain strong relationships with songwriters, communicating clearly and professionally
  • Project manage the agreement and amendment signature process in partnership with legal teams
  • Identify opportunities to develop Apple's music publishing repertoire
  • Serve as the first line of response for incoming queries across a variety of projects
  • Create, maintain and circulate playlists in support of publishing operations
  • Perform user acceptance testing for new and updated systems
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