Copy Supervisor

KlickPhiladelphia, PA
Hybrid

About The Position

Klick is looking for a Copy Supervisor to help shape a high-growth, patient-centered healthcare account with strong digital and customer experience needs. This role will focus on non-traditional, multi-channel copy across patient support, adherence, CRM-style engagement, digital, social, website, video, and HCP education materials. The Copy Supervisor will partner closely with creative, strategy, medical, and account teams to develop clear, concise copy for a large life sciences client.

Requirements

  • 5+ years of healthcare agency copywriting experience, including recent US pharma work.
  • Experience developing both DTC and HCP copy across at least two channels such as digital, CRM, social, website, video, speaker decks, or educational materials.
  • Portfolio demonstrating consumer-facing healthcare copy with a warm, clear tone.
  • Experience translating complex medical, patient support, or adherence topics into compliant copy for patients, caregivers, or healthcare professionals.
  • Ability to manage fast-moving workstreams with frequent pivots, multiple stakeholders, and review-driven deliverables.

Nice To Haves

  • Comfort and enthusiasm for using AI as a regular part of how work gets done.
  • Experience creating patient support, adherence, CRM, or customer experience programs in healthcare or life sciences.
  • Experience writing social, patient voice, video scripts, or emotionally supportive healthcare content.
  • Infectious disease, prevention, specialty medicine, or launch-style account experience.
  • Experience working with medical, regulatory, strategy, and client services partners on complex healthcare brands.

Responsibilities

  • Develop consumer-facing copy for patient support and adherence programs across digital, social, website, CRM, and video content.
  • Shape warm, human, patient-centered messaging that supports engagement, education, and ongoing treatment commitment.
  • Create HCP-facing materials such as nurse educator content, speaker decks, onboarding tools, and in-person session support.
  • Partner with creative, strategy, medical, account, and client-facing teams to move work through review while maintaining clarity and accuracy.
  • Adapt copy quickly across changing priorities, feedback cycles, and multi-channel deliverables in a growing account environment.

Benefits

  • Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work
  • Fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
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