Copy Center Lead A

The Evergreen State College Portal•Olympia, WA

16h

About The Position

Essential Functions Copy Center (approximately 80%) Operate, clean, and maintain the following equipment: copy machines, printers, paper cutters, folders, binders, on-line collators, stapling, padding, and other machines. Receive, prioritize, and process copy and print orders to meet established deadlines with accuracy and a great level of attention to detail. Scan and store materials for faculty, including obtain copyright law acknowledgement forms. Arrange with vendor for maintenance and service calls for managed equipment as needed. Accurately determine interoffice and retail prices of copy products within established Copy Center rates. Log copy center jobs and accurately bill cost centers and prepare account receivable sales monthly; seek approvals from department budget authority for larger copy/print job orders. Maintain confidentiality of sensitive documents received from customers. Accurately manage and maintain inventory levels, order and receive replacement supplies and consumables inventory; conduct annual physical inventory as well as cyclic inventory counts. Regularly confer with faculty and staff on copy and printer orders and confer on which copy products to stock. Perform regular diagnostic checks on copy center managed copiers, printers, and related equipment on campus. Make minor repairs and common adjustments on copy equipment to ensure quality and production standards. Train students and temporary employees, as assigned. Regularly access, read, and reply to email requests. Perform other duties as required. Retail Functions (approximately 20%) Offer outstanding customer service in a retail campus store environment to students, faculty, staff and the general public. Operate point of sale cashiering system. Stock and maintain shelves and perform inventory duties. Assist customers, including answering questions, locating items, explaining store policies and procedures, etc. Train students and temporary employees, as assigned. Perform opening and closing procedures in the Greener Store.

Responsibilities

Operate, clean, and maintain copy machines, printers, paper cutters, folders, binders, on-line collators, stapling, padding, and other machines.
Receive, prioritize, and process copy and print orders to meet established deadlines with accuracy and a great level of attention to detail.
Scan and store materials for faculty, including obtain copyright law acknowledgement forms.
Arrange with vendor for maintenance and service calls for managed equipment as needed.
Accurately determine interoffice and retail prices of copy products within established Copy Center rates.
Log copy center jobs and accurately bill cost centers and prepare account receivable sales monthly; seek approvals from department budget authority for larger copy/print job orders.
Maintain confidentiality of sensitive documents received from customers.
Accurately manage and maintain inventory levels, order and receive replacement supplies and consumables inventory; conduct annual physical inventory as well as cyclic inventory counts.
Regularly confer with faculty and staff on copy and printer orders and confer on which copy products to stock.
Perform regular diagnostic checks on copy center managed copiers, printers, and related equipment on campus.
Make minor repairs and common adjustments on copy equipment to ensure quality and production standards.
Train students and temporary employees, as assigned.
Regularly access, read, and reply to email requests.
Offer outstanding customer service in a retail campus store environment to students, faculty, staff and the general public.
Operate point of sale cashiering system.
Stock and maintain shelves and perform inventory duties.
Assist customers, including answering questions, locating items, explaining store policies and procedures, etc.
Perform opening and closing procedures in the Greener Store.