Copilot Adoption Specialist
About The Position
As a Copilot Adoption Specialist, you will scale the Microsoft 365 Copilot adoption and enablement across the enterprise. You will add capacity to sustain adoption at scale while keeping pace with ongoing platform changes, partnering with partners to drive measurable growth in usage and engagement. The specialist translates evolving Copilot capabilities into practical business scenarios and contributes to a scalable enablement model that supports continued expansion of Copilot across the organization. You will report to the Manager, User Experience & Collaboration and be located at Cranberry Township, PA. This is a hybrid role.
Requirements
- Translate technical capabilities into clear, practical guidance
- Working knowledge of Microsoft 365 platforms (Teams, Outlook, SharePoint, OneDrive, Power Platform) and how Copilot integrates across them
- Experience supporting user adoption, training, or enablement programs at scale
- Engage with all partners, across departments
- Manage multiple workstreams in a fast-evolving environment
- Handle diverse situations and rapidly changing priorities with deadlines
- Communicate and collaborate with clients, peers, and management to troubleshoot issues, and recommend and implement solutions
- Must have experience driving customer success
Responsibilities
- Track new Microsoft 365 Copilot capabilities and map them to practical business use cases in consideration of enterprise needs.
- Support and expand the Copilot champion program across departments, including engagement schedule, content development, and feedback collection.
- Lead Center of Excellence activities, including enablement sessions, office hours, and structured use case sharing.
- Work with partners to identify opportunities to improve productivity and collaboration through use of Copilot.
- Support development of adoption metrics, governance approaches, communications, and reporting tied to usage and value realization.
- Contribute to standardized enablement materials, guides, and guidance to provide a consistent user experience across the organization.
- Improve measurable growth in Copilot usage across assigned departments.
- Develop relationships with champions and partners to sustain a feedback and improvement loop.
- Help enable enterprise-wide agentic AI management strategies
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
