Copier Service Technician
About The Position
DEX Imaging is seeking a Field Service Technician to service office technology equipment, including copiers, printers, and multifunction devices. This role involves troubleshooting, repair, preventive maintenance, and installation of equipment at customer locations. The ideal candidate is a problem-solver with mechanical aptitude, strong customer service skills, and a willingness to learn. Experience with brands like Konica Minolta, HP, Sharp, or Canon is a plus, but candidates with transferable technical skills from industries such as automotive repair, HVAC, or IT are encouraged to apply. DEX Imaging offers a supportive environment with opportunities for professional development and career advancement.
Requirements
- Mechanical aptitude and strong troubleshooting ability
- Customer service and communication skills
- Ability to work independently and manage time effectively
- Basic computer and networking knowledge
- Positive attitude and willingness to learn new equipment and technology
- Valid driver’s license and reliable transportation
Nice To Haves
- Experience servicing office technology equipment, particularly Konica Minolta, HP, Sharp, or Canon products
- Transferable technical skills from automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or another mechanical or technical background
- Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment
- Copier, printer, or multifunction device repair
- Konica Minolta, HP, Sharp, Canon, or other office equipment brands
- Manufacturer training or industry technical certifications
- Automotive technician work
- Appliance repair
- Cable or satellite installation
- HVAC, electrical, or electronics work
- IT, computers, or networking support
- Military technical experience
Responsibilities
- Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices
- Perform preventive maintenance and complete routine service calls
- Install, configure, and test equipment at customer locations
- Provide excellent customer service and technical support during onsite visits
- Maintain accurate service records and communicate repair updates clearly
- Manage assigned territory and service schedule efficiently
- Work independently while remaining connected to a supportive service team
- Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures
Benefits
- salary range $24-27$ an hour plus incentives
- Comprehensive benefits package
- Paid training and ongoing professional development
- Mileage reimbursement and travel compensation
- Career advancement opportunities
- Supportive team culture
- Company-provided tools and technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
