Coordinator

Merakey • Lafayette, LA

21h • Onsite

About The Position

Merakey is seeking a full-time Coordinator to join their Assertive Community Treatment Team (ACT) in Lafayette, LA. The Coordinator will manage incoming referrals from managed care organizations for patients admitted to psychiatric hospitals. This role involves coordinating discharge plans, maintaining daily communication with hospitals and managed care companies, and ensuring timely assessments by Merakey Assessors. The Coordinator also updates patient records, verifies insurance eligibility, and uses Microsoft Office tools to manage administrative tasks.

Requirements

• Must have a high school diploma or GED
• Strong computer skills utilizing Microsoft 365 applications such as Excel, Teams, and Outlook

Nice To Haves

• One year experience in the healthcare office setting preferred

Responsibilities

• Manage incoming referrals via secure email and fax.
• Coordinate discharge plans with hospitals and Merakey Assessors.
• Maintain daily contact with hospitals for timely patient assessments.
• Communicate daily with managed care companies and update patient admin lists.
• Assign members to Merakey Assessors and provide discharge dates and times.
• Maintain and update client, referral, and discharge spreadsheets.
• Verify insurance eligibility and benefits.
• Track and manage client authorizations.
• Ensure completeness of assessments and authorization requests.
• Demonstrate proficiency in Microsoft Office applications.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED