Coordinator
Ryan Fireprotection•Milwaukee, WI
•Onsite
About The Position
The Coordinator’s main responsibility is communicating with customers, division managers, and field personnel for scheduling of inspection and service projects. This position will work in the Valparaiso office full-time (not remote or hybrid). If you're able, there would be a 3-5 day training out of our Noblesville, IN (travel expenses covered by the Company).
Requirements
- Strong communicator
- Attention to detail
- Self-starter
- Ability to stay organized while completing multiple tasks
- Proficiency in various software programs
- Team work and ability to contribute to a positive work environment daily
Responsibilities
- Scheduling technicians - (70% time)
- Coordinates with Department Head/Project Managers and electronically schedules technicians utilizing Service Trade Software
- Includes loading all associated proposals, MR’s and drawings into system
- Manage technician daily and weekly schedule
- Coordinates inspections with customers
- Coordinates deficiency repairs and new installation projects with Inside Sales team
- Coordinates service and emergency calls with division manager
- Ensure inspections are being completed per the service agreement
- Work Order/Customer Set-up Utilizing Viewpoint software to set up customers/work orders
- Issue work orders for all required projects; review contract for yearly inspection price escalations
- Reviews & Insures Weekly Time Collect T&M tickets from field staff and turnover to division Manager
- Review and process weekly field time and expenses for payroll
- Manage and review labor time and expenses for service techs
- Direct customer phone calls in a friendly and efficient manner
Benefits
- Travel expenses covered by the Company
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
