Coordinator (Entry Level)

EAB•Washington, DC

7d•Onsite

About The Position

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. As a Coordinator, you serve as both a critical administrative partner and a project manager for one of EAB’s business divisions, supporting both executive leaders and cross-functional teams. You ensure processes run smoothly, deadlines are met, and operational systems stay up to date by being proactive, organized, and solutions-oriented. As integral team members, Coordinators gain experience in communications, project coordination, strategy execution, and operational management at EAB. Coordinators serve an important role both internally and externally as a liaison, information resource, and key point of contact for leadership, partners, and internal stakeholders. The current opportunity is to support the commercial leadership team. The position is based in Washington, D.C.

Requirements

Bachelor’s Degree with excellent academic record
Must possess at least two of the following: Leadership experience, Customer service experience, Experience working in a team environment, Experience in an office setting, Experience using AI

Nice To Haves

Organizational and project management skills with the ability to manage multiple deadlines across workstreams
Comfort navigating new technologies, systems, and AI-based tools to support day-to-day responsibilities
Ability to meet and exceed internal and external customer expectations
Strong written and verbal communication skills; professional and confident communicator
Attention to detail with a commitment to process accuracy and quality control
Ability to handle sensitive material with discretion
Intermediate to advanced Excel experience
Experience managing Salesforce or other CRM databases preferred
Ability to independently troubleshoot technology or operational issues
Ability to prioritize competing demands while maintaining high-quality execution
Experience developing personal organization systems to meet business goals
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration

Responsibilities

Manage and coordinate complex scheduling and calendars for multiple executives
Act as internal and external liaison for partner engagement and internal team communications
Provide project management support for key internal initiatives and campaigns, tracking timelines, task completion, and coordination across multiple stakeholders
Coordinate logistics for team and department meetings, leadership prep sessions, in-person events, and conferences
Process and log 1EAB lead submissions, ensuring accurate tracking and routing for firmwide lead generation efforts
Support campaign coordination by building call lists, updating contact information, and tracking outreach activity
Leverage AI-powered tools to support data pulls, meeting prep, and operational reporting where applicable
Complete expense reporting, GoCard reconciliation, and related financial processes
Assist with ad hoc administrative duties and special projects as assigned

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities