COORDINATOR, TRANSPORTATION RIDERSHIP

Denver Public Schools•Denver, CO

4d•$40,630 - $48,755•Onsite

About The Position

Coordinate transportation functions that support the district’s student pass programs by overseeing the distribution, tracking, and administration of student ridership passcards for schools and students. Facilitate the development and implementation of procedures, policies, and utilization strategies that promote program accessibility, accountability, and increased student participation in district transportation services.

Requirements

Minimum High School Diploma/GED
Must have the ability to obtain and maintain a valid Colorado commercial driver's license (CDL). Good driving record, insurable.
Knowledge of Microsoft Office/Google products including Word, Excel, Outlook, Google Docs, Google Sheets, Google Slides.
Effective time management and organizational skills
Effective communication skills
Strong attention to detail
Effectively handle multiple demands and competing deadlines
The ability to take responsibility for one’s own performance
Work collaboratively with others on a team
High degree of integrity in handling confidential information
Ability to communicate clearly in English, in both written and oral formats
Live and work with a permanent home address in Colorado while working with us.
Have the ability with or without accommodations to meet the physical demands of the position.

Nice To Haves

Spanish proficiency preferred
Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.

Responsibilities

Coordinate the daily administration and support of the student ridership pass program, ensuring efficient operations and accurate tracking of student transportation data
Administer program budgets related to student pass systems and driver tablets, including monitoring expenditures and recommending cost-effective solutions
Oversee tablet inventory and infrastructure, including asset tracking, replacement scheduling, warranty management, software updates, and repair coordination
Maintain accurate records of transportation technology assets through management of asset tags, location tracking, and inventory databases
Monitor compliance metrics and generate daily, weekly, and monthly Key Performance Indicator (KPI) reports related to student ridership scans and transportation system usage
Collaborate with terminal staff, routing teams, and other departments to coordinate student manifest updates and the distribution of physical and virtual ridership pass cards
Assist with the annual rollout, communication, training support, and ongoing maintenance of the student ridership pass program and related mobile applications for guardians
Conduct route ride-alongs to evaluate program effectiveness, identify operational improvements, and support transportation staff training initiatives
Serve as a liaison between transportation departments, drivers, school staff, and guardians by providing professional communication and high-quality customer service
Analyze operational data and user feedback to recommend improvements to transportation software platforms, compliance processes, and ridership program performance
Perform other duties as assigned