Coordinator, Ticket Sales & Service Operations

San Diego Padres•San Diego, CA

17h•Hybrid

About The Position

The Coordinator, Ticket Sales & Service Operations is primarily responsible for planning and executing sales events, campaigns, promotions, and hospitality events by working with internal departments. Other core responsibilities include handling the execution of our concierge packages, collaborating with internal stakeholders on large game day events, and various other administrative duties. This position requires keen communication and collaboration skills while overseeing a variety of internal departments.

Requirements

Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, CRM, etc., and ability to learn and master new software programs
Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner
Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines
Maintain professional demeanor with a high degree of discretion, integrity, and accountability
Maintain consistent, punctual, and have reliable attendance
Must be at least 18 years of age by the start of employment
Minimum high school diploma or GED equivalent.
Minimum 1-2 years of experience in relevant fields
Able to work during Padres home games and other special events as needed, which will include weekends, holidays, and evenings
Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds
As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Nice To Haves

Some college preferred
Bilingual in English/Spanish is a plus

Responsibilities

Exemplifying our Padres Core Values/Mission Statement: Communication and Collaboration, Progress and Innovation, Accountability and Integrity, and Effort and Results
Provides primary administrative support to VP, Ticket Sales & Service as well Sales and Service leadership teams
Generates letters, collateral, and any other information/correspondence on behalf of the department for internal and external purposes, including mass mailings, e-mail blasts, event invitations, flyers for sales representatives, etc.
Assist in distribution and/or mailing of tickets and client gifting
Brainstorm, plan, coordinate and execute client-facing events at Petco Park and off-site Events include, but are not limited to, client and sales events. Will also assist with seminars, conferences and tradeshows
Works collaboratively with Tickets Sales, Ballpark Operations, and Concessionaire to maintain and execute game day facility report, and homestand production notes. This includes: All pre-order suite food & beverage catering communication, Special Requests such as corporate/organization logo giveaway items, pregame events, signage requests, décor requests, field visits etc.), Placement of programs and signage for groups, suites, and facilities, Assist with distribution tables and check in tables for various events, Fan experiences, pregame events, general office duties, promotional pack redemption, and membership fulfillment as well as in seat deliveries, Scoreboard welcome messages
Assist with coordination of large game day events and contract execution
Prepares large game day event orders and production notes to ensure all event requirements are outlined, implemented, executed, and fulfilled appropriately
Use the company CRM system to record sales activities and to manage accounts when applicable
Other duties as assigned