Coordinator, Technical Production
About The Position
The Technical Production Coordinator will be responsible for the configuration, testing, and shipping of network equipment for new customers’ projects as needed. The shift for this role is Monday through Friday 7:30-4:00pm CST. Interface Systems is a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Our company vision is to enable enterprises to innovate faster and adapt to market forces. We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights. Our mantra as a team is relentless customer support. We are passionate, and quite honestly obsessed, about delivering an amazing customer experience. We do this through fostering an Interface company culture for our employees focused around collaboration, commitment and fun. Come join our dynamic and growing team and make a direct impact in a company committed to growth and transformation, all in service of delighting our customers and our employees.
Requirements
- High School Diploma or GED
- Basic knowledge of personal computers and peripherals
- Basic knowledge of computer networks
- Basic knowledge of electronics and wiring
- Basic knowledge of the use of hand tools and power tools
- Basic knowledge of Microsoft Windows operating systems and Microsoft Office suite of applications (Outlook and Excel specifically).
- Ability to lift 50 pounds
- Attention to detail
- Ability to learn and adapt quickly
- Ability to multitask
- Good organizational skills
- Logical troubleshooting skills
Nice To Haves
- Entry level knowledge of Fortinet routers and switches helpful but not required
Responsibilities
- Unbox, configure, test, and pack mobile routers, Wi-Fi access points, VoIP equipment, and other network equipment
- Unbox, configure, test, and pack security cameras, recorders and alarm equipment
- Unbox and install CCTV, network and alarm equipment into cabinets
- Record, track, and provide follow-up on equipment fulfillment
- Field requests for the status of service and installation part fulfillment requests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
