Coordinator, Talent Experience

WinShape Foundation•Rome, GA

4d•Onsite

About The Position

Coordinates administrative onboarding processes, maintains employee records, and serves as a primary point of contact for employee inquiries. Provides in-person employee support on behalf of the Talent Experience team and support to the Manager, Talent Experience. Oversee the preparation and distribution of internal employee documentation, supports compliance and reporting requirements, and contributes to day-to-day Talent Experience operations.

Requirements

Associate’s degree in Human Resources, Business Administration, or a related field required
Minimum of 2+ years of experience supporting HR or administrative functions
Must be based on the Mt. Berry, GA campus; this is an onsite role requiring 4–5 days per week in the office with only occasional remote work
Proficiency in Microsoft Word and Excel required
Must reside within 60 miles of the Rome Retreat, and less than 150 miles from the Atlanta Support Center
Attend WinShape Foundation gatherings and events, including but not limited to the ONE Conference, Fall Rally, town halls, and other meetings as communicated by the leadership team
Demonstrated ability to handle highly confidential information with discretion
Strong customer service orientation with the ability to provide in-person employee support
Excellent organizational and administrative skills with the ability to manage multiple priorities
High attention to detail with strong analytical and problem-solving abilities
Strong verbal and written communication skills
Ability to work collaboratively and support cross-functional teams

Nice To Haves

Bachelor’s degree preferred
PowerPoint experience preferred
Some travel may be required

Responsibilities

Partners with Talent Acquisition to support administrative onboarding, including generating and verifying TimeClock IDs, facilitating O365 credentials, resetting Workday passwords, monitoring onboarding progress, and assisting with I-9 completion
Coordinates onboarding materials, including new hire folders and name badges, ensuring a smooth and organized day-one experience for new employees
Maintains employee personnel files, ensuring records are accurate, up to date, securely stored, and compliant with data protection standards
Provides front-line support by managing the Talent Experience phone line and inbox, sorting/scanning mail, and directing employees to appropriate resources, policies or contacts
Prepares and distributes employee documentation, including all internal employee letters (e.g., promotions, transfers, bonus awards), employment verifications, separation notices, and miscellaneous correspondence (e.g., proof of employment, insurance, or recognition), in coordination with Payroll as needed
Supports compliance and reporting requirements, including EEO-1 reporting and Bureau of Labor Statistics surveys
Assist with unemployment claims and leave administration by preparing documentation, tracking requests, and escalating issues as directed
Collaborates with the Talent Experience team on invoice processing, audits, and other administrative tasks
Maintains and update Talent Experience policies and documents in Workday and internal systems (e.g., PRESS) to ensure accuracy and accessibility
Perform other duties as assigned