Coordinator, Strategic Engagement & Alumni Relations

Amherst College•Amherst, NY

2d•Onsite

About The Position

Amherst College invites applications for the Coordinator, Strategic Engagement & Alumni Relations position. This is a full-time, year-round position. The Coordinator serves as the central operations and logistics lead for Amherst College's alumni engagement efforts, providing administrative, technical, and financial support that advances meaningful connections among alumni, donors, families, and friends. As a key member of the Strategic Engagement & Alumni Relations team, the Coordinator helps ensure the successful delivery of engagement programs and initiatives while supporting operational excellence across the department. Reporting to the Senior Director of Alumni Relations, the Coordinator supports a broad portfolio of alumni and donor engagement activities, including regional and affinity programs, donor and presidential events, Homecoming, Telecast, Reunion, virtual programming, and class engagement initiatives. The Coordinator manages critical administrative, technical, financial, and logistical processes; supports class engagement and giving efforts in partnership with class managers; supervises student workers; and serves as a central resource for workflow coordination, budget administration, data integrity, and departmental operations. The Coordinator is a highly organized and collaborative professional with strong project management, communication, and problem-solving skills. They demonstrate exceptional attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. The Coordinator excels at building relationships, providing outstanding customer service, and coordinating complex activities with accuracy and professionalism. They are proactive, resourceful, and committed to fostering a culture of collaboration, accountability, and operational excellence in support of Amherst College's engagement and advancement goals. Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes several “all-hands-on-deck” events that require occasional evening and weekend participation to support key College events, including—but not limited to—Reunion and Homecoming. This position is classified as a critical support role and, as such, is fully in-person and not eligible for a hybrid work arrangement.

Requirements

Associate's degree or equivalent combination of education and experience.
1–3 years of experience in advancement operations, alumni relations, event management, or a related field.
Experience with CRM, event management, financial, and project management systems.
Strong organizational, project management, and communication skills, with exceptional attention to detail.
Demonstrated ability to manage data, coordinate multiple priorities, and support complex projects and events.
Experience managing budgets, reimbursements, purchasing, or other administrative processes.
Ability to work collaboratively, exercise sound judgment, and maintain confidentiality.
Commitment to fostering a diverse, equitable, inclusive, and welcoming community.
Successful completion of required reference and background checks
An acceptable criminal offender records information (CORI) check.
Valid driver’s license and successful completion of Five College Risk Management driver credentialing program.

Nice To Haves

Experience in higher education advancement, alumni relations, development, or nonprofit administration.
Familiarity with Slate CRM, Workday, Tableau, Adobe Creative Cloud, and related engagement and communications platforms.
Familiarity with donor relations, volunteer management, and alumni engagement programs.
Experience supervising student employees or other part-time staff.

Responsibilities

Serve as the primary operational coordinator for Strategic Engagement & Alumni Relations, ensuring the successful planning, execution, and evaluation of alumni, donor, presidential, and volunteer engagement programs.
Coordinate the administrative, logistical, and communications activities that support a broad portfolio of engagement initiatives, including regional and affinity programming, Homecoming, Reunion, presidential events, and other constituent-facing experiences.
Manage departmental workflows, project timelines, communications schedules, and event registration processes to support effective program delivery and a consistent constituent experience.
Partner with colleagues across Advancement to coordinate shared initiatives and support engagement activities that advance the College's relationship-building and philanthropic goals.
Support the operational infrastructure of the department through the management of constituent data, reporting, financial processes, and administrative systems.
Ensure the accuracy and integrity of engagement records, participation data, event coding, and departmental reporting used to inform decision-making and assess outcomes.
Coordinate financial and administrative activities, including budget tracking, purchasing, reimbursements, payment reconciliation, and compliance with College policies and procedures.
Collaborate with Advancement Operations, Finance, and other campus partners to promote efficient processes and effective stewardship of departmental resources.
Provide operational support to the Strategic Engagement & Alumni Relations team by maintaining effective procedures, documentation, and workflow coordination.
Hire, train, and supervise student employees who contribute to departmental operations and event support.
Serve as a collaborative partner and resource across Advancement, helping to coordinate constituent-facing activities, facilitate communication, and support divisional priorities.
Represent the department in internal meetings and external interactions as appropriate, maintaining professionalism, discretion, and confidentiality in all aspects of the work.
This role may provide occasional front-desk coverage for the Advancement Office, including greeting visitors and answering calls.