About The Position

The Coordinator, Service Center oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road Dispatch. The role covers customer service, productivity, quality freight handling, claims prevention, load averages, and safety.

Requirements

  • U.S. citizen or otherwise authorized to work in the U.S.
  • Availability to work flexible shift hours, up to 5 days per week.
  • High school diploma or equivalent.
  • Must be 18 years of age or older.

Nice To Haves

  • Previous dock operations and/or supervision experience within the transportation industry.

Responsibilities

  • Manages, plans, organizes, and directs assigned employees.
  • Manages and implements security and loss prevention procedures.
  • Prepares and manages safety procedures in accordance with TFF and government guidelines.
  • Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
  • Works with Central Dispatch to develop a line haul plan to effectively and efficiently move freight to destinations.
  • Schedules employees in accordance with hours planning, TFF's run bid process, and service requirements.
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