Coordinator, Product Operations Specialist - Olympic & Paralympic Games

TKO•Raleigh, NC

About The Position

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Position Summary: On Location is seeking a coordinator, Product Operations Specialist to support the setup and maintenance of inventory, product offerings, and content within proprietary and third-party systems for the On Location Olympic and Paralympic programs. Working closely with product teams and internal stakeholders, the coordinator ensures product data is accurately entered, updated, and maintained to support sales, inventory management, and operational needs. This role plays a key part in ensuring smooth and timely product execution across systems.

Requirements

Bachelor’s degree in business administration, project management, sports management or related field; or equivalent work experience.
Experience with inventory management, point-of-sale, or content management systems.
Familiarity with software platforms such as Salesforce, Jira, Airtable, and Microsoft Office Suite.
Strong analytical, problem-solving, and troubleshooting skills.
Strong interpersonal skills with a collaborative style; able to communicate clearly across teams in both written and verbal formats.
Highly organized with excellent time-management skills and attention to detail.
Proficient in Microsoft Excel (formulas, pivot tables, and basic data analysis).
Proactive, adaptable, and comfortable in a fast-paced environment.

Responsibilities

Maintain continuous knowledge of internal workflow processes and technologies, specifically proprietary inventory and content management system(s) and 3rd party tools.
Monitor and maintain the booking change management queue by processing requests, tracking progress and ensuring accuracy and timely completion of changes.
Extensive use of product systems and 3rd party tools to set-up and maintain product offerings, inventory and changes in platforms.
Process routine product changes based on requests from development and operations teams, ensuring timely updates in all relevant systems.
Liaise and collaborate with product and technology teams to build and maintain inventory, products, content, bookings, and portals in systems.
Perform regular audits of product records in systems to confirm data accuracy and flag discrepancies for resolution.
Assist in creating and maintaining new processes that identify opportunities to streamline procedures that directly impact productivity.
Track and report product data inconsistencies, coordinating with team members to ensure corrections are made efficiently.
Support resolution of system and inventory management inquiries.
Identify, understand, and remove systematic roadblocks for product and other functional areas.