About The Position

Under general supervision, to perform a variety of routine to moderately difficult office support activities, which may include recordkeeping, working in online portals, processing forms, report preparation, typing, and filing; and functioning as a positive and cooperative team member.

Requirements

  • 1 year of applicable cumulative job specific experience required.
  • Proficiency in online portals, and good computer skills.
  • Must have excellent communication skills.

Nice To Haves

  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Obtains authorization on for admissions as required by health plans.
  • Enter patient insurance authorizations and any pertinent information from insurance company into the patient account history.
  • Documents insurance coverage of services to be provided.
  • Notifies case management about interactions with insurance companies regarding services.
  • Communicate with clinical staff to coordinate appropriate staff visits.
  • Communicates any changes in insurance coverage with office and clinical staff.
  • Manage denials or potential denials as described by the insurer.
  • Monitors and reviews the applicable schedule to ensure that authorization and initial length of stay is obtained and on file.
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