Coordinator Patient Safety & Quality (Hybrid) - Anesthesiology

Washington University in St. Louis • Ann Arbor, MI

31d • Hybrid

About The Position

Primary oversight, responsibility and sustainment for patient safety, quality, regulatory compliance, patient satisfaction and related performance improvement activities to promote a culture of safety and enhance quality outcomes.

Requirements

• Bachelor's degree
• Relevant Experience (3 Years)
• Communication
• Data Analysis
• Facilitation

Nice To Haves

• Master's degree
• Certified Professional In Healthcare Quality (CPHQ) - National Association for Healthcare Quality
• Certified Professional in Patient Safety (CPPS) - American Institute for Healthcare Management
• Registered Nurse - Missouri Division of Professional Registration
• Project Management ()
• Analytical Thinking
• Complex Care Management
• Confidentiality
• Data Collection Methods
• Data Format
• Data Interpretations
• Data Presentations
• Epic EHR
• Highly Developed Interpersonal
• Performance Improvements
• Professional Etiquette
• Professional Judgement
• Project Administration
• Social Interaction
• Working Independently

Responsibilities

• Works to strategic initiatives and promotes the patient safety and quality program.
• Develops and monitors the strategic plan for the establishment and deployment of a patient safety and quality program.
• Facilitates alignment between overall patient safety and quality strategic plans.
• Reviews, investigates and analyzes patient safety events.
• Provides recommendations for interventions to improve or enhance safety and quality based on analysis.
• Works collaboratively with key stakeholders to organize cross-service quality teams to review processes and methodologies, analyze results and implement plans for quality improvement.
• Manages and assists with performance improvement projects.
• Assists in establishing operational performance measurements and monitoring of key performance indicators.
• Reviews available quality and patient safety data to identify areas of high risk for deviation from standards and assist with the development of quality improvement plans.
• Assesses the need for internal audits of patient safety and quality processes and metrics, conducts audits and provides feedback for improvement.
• Assists in the development and implementation of clinical policies/procedures and clinical regulatory plans related to patient safety and quality improvement.
• Ensures consistent management of the Event Reporting System (ERS), including development and sustainment of a patient safety and quality review team.
• Provides new user training and acts as a resource.
• Supports and assists with physician peer review (FPPE/OPPE) processes.
• Supports and assists with Clinician Support Program, including support of residents, fellows and faculty members at debrief meetings.
• Participates in and facilitates Patient Safety and Quality meetings, including monthly and quarterly FPP meetings, patient safety debrief meetings, root cause analysis meetings and performance improvement meetings.
• Works collaboratively with other patient safety, quality and performance improvement professionals, sharing best practices, tools and materials.
• Seeks out best practices and acts as a champion to implement these practices.
• Provides staff education to nurses, physicians, health staff, other clinical departments, committees and others regarding concepts of patient safety and quality outcomes.
• Assists with dissemination of safety, quality and performance improvement information, including areas of opportunity and successes.
• Participates in clinical rounding to engage with caregivers and frontline staff responsible for meeting safety and quality standards.
• Maintains working knowledge of emerging safety and quality measurement and benchmarking initiatives internal to the organization and in the industry.
• Develops and delivers safety, quality and performance improvement related presentations.
• Promotes participation on patient safety, quality and other types of surveys.
• Works collaboratively with internal and external partners to promote, coordinate and compile data from a variety of sources.
• Collaborates and provides feedback on the design of information technology infrastructure required to support a performance and quality improvement system.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees