Coordinator, Outreach

Archdiocese of St. Louis•St. Louis, MO

About The Position

Catholic Charities of the Archdiocese of St. Louis, through our service line St. Patrick Center, is hiring an Outreach Specialist to provide community outreach to service agencies and homeless veterans. We are looking for a dedicated individual to engage help those on their path to housing and healing. This specialist will explore and investigate areas within the regions of Warren, St.Charles, St. Francois, Franklin, Washington, Lincoln, and Jefferson counties of Missouri. As an Outreach Specialist conducting assessments and navigating social service entities will be daily tasks to ensure every individual receives the support they deserve. The core working hours are Monday through Friday 8:00am - 4:30pm.

Requirements

Previous experience and knowledge from working with the homeless
Experience working in a social service agency.
Familiarity with the fields of mental illness and drug/alcohol abuse; symptoms, terminology, and interventions
Familiarity with appropriate and available community resources
Ability to recognize personal strengths and limitations regarding time, skill, and knowledge.
Ability to communicate effectively with both clients, social service agencies, and team members.
Ability to build productive relationships within the community and with prospective clients.
Ability to set limits and engage with clients.
Ability to assess persons and situations.
Ability to work in team environment.
Excellent verbal and written communication skills
Crisis intervention expertise
Self-motivation due to the autonomous nature of the position
Sensitivity to cultural diversity
Ability to work in a team atmosphere
Moderate computer skills
High school diploma and GED required.
Driver license required (MO residents require a Class E)
Valid and current auto insurance required.
Reliable vehicle required.
Ability to work a minimum of 37.5 hours per week.

Nice To Haves

BSW or bachelor’s degree preferred.
Residence within the specified region preferred but not required.
Veteran status preferred.

Responsibilities

Explore and investigate areas where potential clients may be staying.
Engage clients in conversations regarding substance abuse, mental health and other issues that keep them on the street.
Respond to calls and requests from the community to assist homeless persons when possible.
Be able to complete program assessments where veteran is currently located.
Transport clients or veterans needing services as needed.
Make persons in need of assistance aware of community resources, especially from St. Patrick Center’s SSVF program.
Complete initial assessments on veterans seeking assistance and forward assessments to case managers and the program manager.
Research various social service agencies to understand intake procedures and criterion.
Conduct regular visits to social service agencies to inform them of the SSVF program and criteria for referrals.
Refer clients to appropriate community agencies, assisting clients when needed.
Maintain appropriate documentation of all outreaches provided to agencies and clients.
Record services provided in CaseWorthy and keep all paperwork updated.
Attend local Continuum of Care meetings to inform agencies regarding the SSVF program.
Detailed knowledge of SSVF grant and SPC Policy & Procedures to assist case managers with following grant guidelines.
Complete all reports including expense reports in a timely and accurate manner.
Communicate verbally and in writing to case managers and SSVF manager.
Maintain relationship with related agencies.
Other duties as assigned.