Outreach Coordinator

CN Guidance and Counseling Services•Plainview, NY

21h

About The Position

The Outreach Coordinator functions as a member of an individual's treatment team to assist with the outreach, support, and coordination of care for eligible service recipients. The Outreach Coordinator will serve as a support for staff and their clients by assisting with various tasks.

Requirements

High School Diploma or GED
Valid New York State Driver's License
Clean DMV record

Nice To Haves

Knowledge of community resources and community outreach preferred.

Responsibilities

Provide outreach to clients to facilitate their engagement in services and offer additional supports so they can be successful.
Provide support on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
Provide transportation for and accompany clients to various appointments as needed.
Provide concrete service delivery to clients i.e., benefits/enrollments as per program needs.
Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Acts as a support resource to all team members.
Provides telephonic as well as face to face outreach, engagement, and service planning in the field.
Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
Provides crisis intervention and follow-up.
Represent the Agency in a professional and knowledgeable manner.
Assist in the promotion of the Agency through information and education about its services to the communities we serve.
Provide direct outreach to courts, attorneys, hospitals, probation, parole, DSS, CPS, DDP, PCPs, schools and various other community groups with direct referral back to the Agency and its programs.
Report and work under the direction of the director(s).
Document and report on contacts made in the community with the director(s). Documentation should include name of contact, agency (if applicable), address and telephone number.
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees.
Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.

Benefits

We offer an attractive and compet itive benefits package for full time employees which includes but not limited to:
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more