Coordinator, Once In A Lifetime Travel

Exclusive Resorts LLC•Denver, CO

29d•$50,000 - $54,000

About The Position

The Once in a Lifetime Travel Coordinator will help support the Experience Collection Team. This position will primarily manage Member billing, liaison with our travel insurance partner, and work behind the scenes on training presentations and related materials. Being comfortable and proficient with excel and mail merge is strongly preferred. The Coordinator must be ready to jump into and facilitate our project-focused tasks.

Requirements

1-3 years of experience in administrative support, travel, hospitality, or service industry.
Must be highly proficient in Microsoft office products, including Excel and PowerPoint
Must be able to learn quickly, adapt to changing circumstances, and be comfortable working independently.
Must have a “can-do” attitude and be naturally resourceful
Must have strong organizational skills and the ability to multi-task
Must be detail oriented with highly professional communication skills
Must be able to build trust and credibility with Members, co-workers, and vendors

Nice To Haves

Being comfortable and proficient with excel and mail merge is strongly preferred.
Bachelor's degree or equivalent work experience is preferred.

Responsibilities

Update internal documents relating to all detailed trip information
Create presentations & training material for team training sessions and refreshers
Mail merge - Member Newsletters
Point person for Travel Insurance Claims
Provide Member claim information when needed
Send monthly reports to necessary partners
Organize the pre-trip mailings
Be the Point Person for the Marketing Team on Department Amenities
Fun projects: Holiday Cards, Department Incentives, and Prizes
Brainstorm and order amenities for Experiences as needed
Actively participate in the Reservation Allocation process
Attend semi-weekly Team meetings
Assist in ensuring team and company goals are measured and met
Process Partner/Vendor invoices on a weekly basis
Manage payment schedules and follow-up on outstanding invoices
Assist with Member billing on a weekly basis (strong Excel skills)
Act as liaison for the Accounting Team and be the point of contact for billing needs and questions
Develop confidence in your communication skills by regularly engaging with high-end clientele and our various partners
Assist in the development of new Exclusive Journeys (Immersion) trips by putting together a brainstorming team, helping with the brainstorming, researching the ideas, and creating PowerPoints to present them
Occasional travel for site inspections, any new products, or Trips that are currently operating
Develop presentation skills by participating in team meetings