Coordinator of Student & Faculty Support

CHESS•Espanola, NM

45d•Onsite

About The Position

The Coordinator of Student & Faculty Support assists faculty, staff and students in the Department of Teacher Education by helping students navigate their academic journey, offer resources for success; and provide administrative and event support for faculty, support accreditation, and program approval efforts. This is not a remote position.

Requirements

Bachelors degree in a related field
Two years experience in an administrative/coordinator support role
Ability to provide exceptional customer service
Strong communication, both verbal and written
Excellent inter-personal communication skills and the ability to work well with all levels of management, students, faculty, and staff, as well as outside clients and vendors
Ability to find practical solutions to a variety of student and faculty issues
Ability to adapt to changing priorities
Ability to evaluate student transcripts and/or records
Ability to analyze course prerequisites, certification, and/or curriculum requirements
Ability to maintain calendars and schedule appointmens
Ability to work cooperatively with various college departments
Strong problem-solving skills
Ability to handle sensitive and confidential information, such as student records
Knowledge of computerized student systems
Skill in coordinating and prioritizing work and activities for self and others

Nice To Haves

Experience in student services and academic advising
Experience working in higher education (post K-12)
Experience with online platforms ex: Canvas

Responsibilities

Advise students on course selection, registration, and academic requirements.
Serve as a primary source of information to communicate important updates and policy changes to both students and faculty.
Coordinate student events such as orientation and graduation ceremonies.
Act as a liaison between faculty and students, as well as other administrative departments.
Collaborate with other college departments and external organizations to support student needs and promote programs.
Assist faculty with meeting and event preparation and coordination.
Develop and maintain course evaluations using Survey Monkey.
Prepares reports as needed and assists in accreditation reviews.
Support the Data Analyst to develop and manage online data collection instruments, maintain online and offline collection of placement and evaluation data for use in reports, including but not limited to, NMPED, Title II, CAEP, the Departments, Programs, and other
Maintain confidentiality of information in compliance with federal HIPAA rules, as well as student records in compliance with FERPA.
Perform other related duties as appropriate or required.