Coordinator of Legal Services

Next Door Solutions to Domestic Violence•San Jose, CA
•$35 - $36

About The Position

The Coordinator of Legal Services is an integral member of the legal team, coordinating Legal Advocate activities to meet program needs. The role supports legal advocacy, restraining orders, court preparation and accompaniment, peaceful contact workshops, and weekly presence in Criminal Court. The Coordinator also coordinates outside attorney activities and provides guidance to Legal Advocates on risk assessment, safety planning, legal advocacy, and temporary restraining order preparation, especially for complex situations and cases. The Coordinator establishes quality standards across the agency by serving as a role model and foundational trainer. In partnership with other Coordinators and Associate Directors, the position helps ensure the community receives vital support services. The role requires strong communication, organization, and the ability to share expertise in support of survivors and a safer community. This is an hourly, non-exempt position requiring bilingual English/Spanish skills.

Requirements

  • Bilingual in English and Spanish.

Responsibilities

  • Coordinate Legal Advocate schedules to ensure coverage for temporary restraining order appointments, court preparation sessions, peaceful contact workshops, court presence, and mobile advocacy.
  • Provide extensive, survivor-centered safety planning and risk assessment counseling, particularly for complex situations and cases.
  • Create and facilitate legal team meetings supporting advocate training, organizational communications and values, strategic initiatives, case consultation, and advocate support.
  • Create and participate in training for advocates, community members, and partners, including outreach and domestic violence counselor training.
  • Create and maintain participant records, notes, documentation, and database entries.
  • Serve as a lead and resource for the Legal team, including providing guidance on difficult and complex cases.
  • Collaborate with other Coordinators to ensure quality service.
  • Provide emergency backup for survivors, staffing, the community office, mobile advocacy, and shelter.
  • Support training for new Community Support Advocates on legal and court information.
  • Represent NDS with expertise and poise at relevant community meetings.
  • Participate in community committees and liaise with domestic violence and other community agencies.
  • Liaise with local law enforcement agencies as needed to ensure appropriate access to domestic violence survivors.
  • Work with other leadership on strategic approaches to better meet survivor needs and provide coordinated services.
  • Advocate for participants and collaborate with values-aligned systems, courts, county departments, and other agencies.
  • Work with the Community and Volunteer Engagement Coordinator to develop, maintain, and make effective use of trained community volunteers.
  • Support and maintain a working environment aligned with organizational values.
  • Maintain current knowledge and education related to domestic violence laws, trends, and related topics.
  • Attend required supervision and internal and external meetings, including All Hands, 1:1 check-ins, full leadership, and Direct Service meetings.
  • Maintain efficient, timely, and values-aligned communication with participants and collaborative staff through calls, messaging, email, and chat.
  • Create and coordinate warm referrals, resources, and community connections to meet participant needs.
  • Perform other duties as assigned.
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