Coordinator of Engagement and Service-Learning, Student Success and Support Services

University of Baltimore • Baltimore, MD

35d • $55,000 - $65,000 • Hybrid

About The Position

The Coordinator of Engagement and Service-Learning assumes primary responsibility for service-learning and community engagement programs in the Rosenberg Center for Student Engagement and Inclusion. The coordinator will work with campus stakeholders to establish and organize a robust service-learning approach that will include outreach and support for faculty service-learning in the classroom, supports for students who are participating in service-learning experiences, and development of effective practices and procedures for high-impact service learning, with a goal of effectively capturing and expanding service-learning opportunities and off-campus service learning hours completed by students. The coordinator will also oversee the center’s community engagement programs, including day-of-service activities, immersive service programs, individual service opportunities, and promotion of a variety of learning experiences inside and outside of the classroom, designed to develop students’ sense of civic responsibility and cultivate deeper community engagement.

Requirements

• Bachelor’s degree in education, psychology, sociology, public administration, business, management, or other related field
• 3 years’ experience in service-learning, civic engagement, student life, or related field.
• General knowledge of student community engagement and service-learning programs; leading and developing trainings, mentoring student leaders, facilitating reflection, and ensuring and developing risk management protocols; excellent oral and written communication skills, strategic thinking and analytical skills, and demonstrated commitment to working with individuals from diverse backgrounds.
• Skills in assessment of learning, leading reflection, and building course materials.
• Skills in developing quality reports and coordinating messaging around university-wide efforts.
• Skills in facilitating student- and faculty-facing trainings, educational sessions and medium-to-large scale events.
• Proficiency in the use of social media and other marketing tools to create, manage, and update an electronic presence.

Nice To Haves

• Master’s degree in Counseling/Student Affairs, Higher Education Administration, Student Personnel Services or a related field
• 5 years’ experience in student service-learning, civic engagement, community partnerships, or related field.
• Experience with new developing partnerships with non-profit organizations and community stakeholders.

Responsibilities

• Collaborate with faculty to establish service-learning courses, provide administrative support, help craft opportunities for reflection, and track student engagement and learning outcomes.
• Increase students’ understanding of their role within their communities by providing opportunities that connect classroom knowledge with real-world experiences.
• Lead a campus effort to develop stronger service-learning initiatives and provide necessary supports for faculty to strengthen and implement service-learning courses.
• Continue to develop a service-learning course to provide reflection and learning opportunities for students engaged in service.
• Develop an intentional service-learning alternative break/immersive engagement program that is scaled and resourced appropriately to meet student needs.
• Ensure that service-learning opportunities reflect best practices in risk management, data collection, and reflection.
• Maintain partnerships with non-profits and other community agencies.
• Write and submit grants and other funding requests to support ongoing maintenance and development of programs as well as community partnerships.
• Facilitate in the growth and development of major community engagement initiatives.
• Create quality democratic engagement programs to cultivate student citizenship and enhance voter education.
• Create a clearinghouse for campus service and service-learning initiatives including number of courses, number of volunteers, service hours, learning outcomes, and community partnerships.
• Assist with reviewing and processing courses that will be designated as service-learning based on established criteria.
• Conduct outreach with university partners, community members, and stakeholders, including student volunteers, community-based organizations, and campus and community partners.

Benefits

• We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions.
• You can see more details on our benefits here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees