Coordinator of Community Supports

ARCHWAY PROGRAMS INC•Waterford Township, NJ

2d•$60,000 - $65,000•Onsite

About The Position

This is a full-time position that requires working towards advancing the mission and values of Archway Programs. The role involves ensuring all necessary program resources are utilized to meet individual needs, promoting ethical and professional conduct, and maintaining established policies and procedures for quality assurance, safety, and infection control. The Coordinator will safeguard client confidentiality and provide culturally sensitive services. A strong emphasis is placed on customer service, with responses being timely, professional, caring, and respectful. The role also requires full cooperation with various agencies during inspections and investigations. The Coordinator will supervise and monitor various staff, serve as a liaison, oversee consumer care and safety, conduct intake interviews, promote consumer independence, liaise with parents and other agencies, conduct staff meetings, manage emails, be on-call as needed, provide daily supervision and administration to managers and staff, monitor quality improvement, select/evaluate/terminate staff, work with departments to maintain facilities, assist in developing and evaluating ISPs, participate in quality improvement projects, promote risk management and performance improvement goals, promote inclusion through community activities, and complete all required paperwork accurately and within timelines. The role also involves performing other duties as assigned for excellent customer service and effective company operation.

Requirements

High school diploma or G.E.D required.
A driver’s license valid in their current state of residence.
Three (3) years of experience in a supervisory capacity.
Experience working with individuals with intellectual/ developmental disabilities or the elderly required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Supervises and monitors Group Home, Supportive Living, Respite and PE staff as assigned.
Serves as chief liaison with staff, consumers, other agencies and community in general.
Keeps close watch over the care and safety of all consumers, advises and takes action when necessary without infringing on consumer rights.
Conducts intake interviews and updates as needed for each consumer, no less than annually.
Actively promotes consumer independence and choice.
Serves as key liaison to parents and other human services agencies.
Conducts staff meetings as appropriate, monitors and responds to emails.
Is on-call as needed for Group Homes, SL Manager and Respite/PE staff.
Provides daily supervision and administration to managers/supervisors/staff of Group Homes/Supportive Living, respite & PE.
Continually monitors and implements comprehensive quality improvement for programs assigned.
Selects/evaluates and terminates management/supervisory and some line staff.
Works with inter-agency departments, supervisory staff and outside contractors to maintain physical plants and furnishings in good working condition.
Assists in developing, updating, monitoring, implementing and evaluating ISP.
Participate in quality improvement projects.
Promote and participate in Archway Programs Risk Management and Performance Improvement goals addressing the health and safety of clients and employees.
Promote inclusion for individuals through meaningful and high quality community activities.
Cooperate fully with Archway Programs, the Division of Developmental Disabilities, Department of Human Services and Department of Children and Families staff in any and all licensing, inspections and/ or investigations.
Complete all required paperwork accurately and within given timelines.
Comply with Archway Programs’ policies and DDD licensing standards.
Maintain established division and program specific policies & procedures, objectives, quality assurance, safety, environmental, and infection control standards.
Perform other such duties as may be assigned for providing excellent customer service and for the most effective operation of the company.