COORDINATOR OF CLUB OPERATIONS & SAFETY

Boys & Girls Clubs of Greater HoustonHouston, TX
$20 - $25Onsite

About The Position

The Coordinator of Club Operations & Safety supports the day-to-day execution of club operations, safety, and facility efforts across the organization. This role is responsible for ensuring strong coordination, accurate reporting, and consistent follow-through on key priorities, while supporting systems, compliance, and growth initiatives. This position serves as a key operational support role, helping ensure alignment between Club Operations, Safety, and Facilities.

Requirements

  • High school diploma or equivalent is required; an Associate or Bachelor’s degree in Business Administration or a related field is preferred.
  • 3+ years of experience in an administrative support, receptionist, or office coordination role.
  • Must be able to interpret Boys & Girls Clubs of Greater Houston programs and philosophy.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Google Apps.
  • Experience with phone systems and office equipment is expected
  • Excellent communication (verbal and written) and a positive, professional demeanor.
  • Strong organizational and project management skills.
  • Absorb new information rapidly.
  • Multitask and manage multiple projects.
  • Highly organized with and attention to detail.
  • Work harmoniously with people at all levels of the organization.
  • Objectively evaluate, make effective decisions and develop alternative solutions.
  • Valid Texas driver’s license.

Responsibilities

  • Support daily club operations to ensure alignment with organizational expectations
  • Assist in coordinating safety and facility-related needs, including tracking issues and follow-ups
  • Help ensure clubs are prepared for audits, inspections, and reviews
  • Serve as a liaison between club sites and leadership teams
  • Manage critical reporting across the organization
  • Track and report Key Performance Indicators (KPIs), including membership and Average Daily Participation (ADP)
  • Support Annual Reporting and ensure accuracy of submitted data
  • Fulfill internal and external data requests in a timely manner
  • Maintain data integrity across systems and reports
  • Provide organization-wide support for MyClubHub
  • Assist with data accuracy, troubleshooting, and user support
  • Reinforce system expectations and support staff training
  • Partner with leadership to improve system utilization
  • Track and monitor compliance across all club sites
  • Ensure completion of required documentation, submissions, and deadlines
  • Follow up with Club Directors on outstanding compliance items
  • Support audit preparation and documentation
  • Support the identification, vetting, and coordination of new growth opportunities
  • Assist with onboarding and operational setup for new partnerships or sites
  • Gather data and provide support for expansion-related efforts
  • Support parent engagement initiatives across club sites
  • Assist with communication, events, and feedback collection
  • Help ensure a positive and consistent family experience
  • Support organizational initiatives and cross-functional projects
  • Assist leadership with operational, reporting, and administrative needs
  • Ability to manage inventory, manage phone systems, and handle confidential information.
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