Coordinator, Merchandise Operations
About The Position
The New York Islanders are seeking a passionate and detail-driven Coordinator, Merchandise Operations to join their dynamic team. This role supports merchandise operations across the Islanders’ ecommerce and retail channels on a unified Shopify platform. The Merchandise Operations Coordinator will manage purchase orders, process vendor invoices, and set up product styles and listings to ensure accurate and consistent product experiences for fans, whether shopping online or in-store. This position collaborates cross-functionally with the Merchandise Operations Manager, Finance, Marketing, and IT to ensure the smooth operation of the ecommerce and retail catalog. The ideal candidate is highly organized, detail-obsessed, and brings energy and precision to the daily operations of Islanders retail. This role is suitable for someone who thrives in a fast-paced environment and is passionate about sports, retail operations, and accuracy.
Requirements
- 1-3 years of experience in merchandising, ecommerce operations, retail buying support, or a related role
- Experience with Shopify or a similar platform for product/style setup strongly preferred
- Familiarity with purchase order systems and invoice/accounts payable processes
- Strong analytical skills; proficient in Excel and comfortable working with data entry and reporting tools
- Excellent communication and collaboration skills for coordinating with vendors, warehouse, Finance, and Marketing
- Highly organized and detail-oriented; able to manage multiple projects and deadlines effectively
Responsibilities
- Create, issue, and track purchase orders with vendors, supporting both ecommerce and retail assortments
- Set up and maintain product styles, SKUs, pricing, and imagery in Shopify, ensuring consistency across ecommerce and retail
- Process vendor invoices, matching against purchase orders and receipts, and resolve discrepancies with Finance
- Monitor open PO status and follow up with vendors on ship dates, delays, and fulfillment issues
- Maintain accurate inventory records and coordinate with the warehouse and retail stores on receiving and allocation
- Support new product launches by ensuring timely style setup and catalog publishing across all channels
- Execute the day-to-day retail marketing calendar set by the Merchandise Operations Manager — tracking key dates, coordinating asset and content deadlines with marketing channel owners, and flagging timeline risks before they affect a launch
- Assist with product data audits and catalog clean-up projects to keep the Shopify catalog accurate
- Coordinate with Marketing and Creative teams to gather product imagery, descriptions, and content needed for style setup
- Partner with the Merchandise Operations Manager on reporting for receipts, and open PO status
- Respond to internal and customer inquiries related to product data, order, and inventory issues
Benefits
- health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
