Coordinator Maintenance Control

JetBlue Airways Corporation•New York, NY
•$30 - $40•Onsite

About The Position

The Maintenance Control Coordinator is responsible for supporting and assisting the Maintenance Controllers and Duty Managers. This Coordinator will provide administrative duties including email communications, set up of conference calls and data collection for daily reports.

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • One (1) year of experience working in a customer service or operations role
  • Experience creating and utilizing data analytics
  • Experience with Microsoft Excel platform for developing and reporting metrics
  • Strong organizational skills
  • Excellent verbal and written communications skills
  • Ability to work well under pressure and adapt to changing information quickly
  • Ability to work independently, under minimal supervision, in a team environment
  • Available for occasional overnight travel (10%)
  • Must be in possession of valid travel documents with the ability to travel in and out of the United States
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

  • Bachelor’s degree in relevant field
  • One (1) year of experience in Aviation
  • Federal Aviation Administration (FAA) Airframe and Powerplant License
  • Knowledge in Sabre Movement Control and TRAX

Responsibilities

  • Execute and distribute all Maintenance Control reporting
  • Execute itinerary for all recovery road trips
  • Support logistical travel and expense reporting as required
  • Execute delay notification, reconcile delay coding and enter Contract Business Partner (BP) Log pages in TRAX
  • At the direction of Maintenance Controller Center (MCC), set up of conference calls
  • At the direction of MCC, prepare the reports for the Daily Tech Ops Meeting
  • Capture follow ups from the Daily Tech Ops Meeting and maintain database with updates
  • Collect operational data through various channels and provide oversight to ensure the Maintenance & Engineering (M&E) System is accurately tracking delays and cancellations for Tech Ops Performance. Measurement coordinate with other departments such as Engineering, Planning and System Ops for required information upon request from Duty Managers
  • Relieve Duty Manager of administrative duties including but not limited to follow up emails, setting up meetings and incoming and outgoing phone calls
  • Document statistical information during Irregular Operations (IROPs) as per Duty Manager request
  • Other duties as assigned

Benefits

  • Access to healthcare benefits
  • A 401(k) plan and company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
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