Coordinator, Life Safety and Access Control

San Jacinto•Pasadena, TX

2d•Onsite

About The Position

The Coordinator, Life Safety and Access Control supports safe and secure operations at the Central Campus by maintaining life safety systems and college access control systems. The role monitors fire alarm and suppression systems, coordinates inspections and testing with vendors, troubleshoots issues, maintains inspection and access records, and responds to alarms and access-control problems. The position also supports construction and renovation projects to ensure life safety and security systems are integrated and compliant. It is an on-site role with very limited or no opportunity for remote work. The coordinator provides after-hours on-call support on a rotating schedule and, when the Support Services Manager is absent, provides guidance and supervision in life safety activities.

Requirements

High school diploma or GED.
Five years of work experience with electronic and mechanical troubleshooting, repair, installation, and operating activities.
Competency in typical office suite software and a basic understanding of software applications.
Basic knowledge of fire alarm panels and system components.
Basic troubleshooting and analytical skills.
Basic exposure to fire alarm system processes, hardware, and panel architecture.
Ability to read and interpret technical documentation.
Ability to understand and operate access control software systems.
Ability to assess access control problems and, with direction, plan, communicate, and implement solutions.
Superior customer service skills.
Valid Texas Driver License.

Nice To Haves

One year of post-secondary training, trade school education, or coursework in life safety or locksmithing.
Five years of commercial life safety systems experience, including fire alarm panel interface, fire suppression systems, notification software, and/or access control, with troubleshooting, repair, installation, and operating experience.
Exposure to Best Lock Systems (IC Core).
Experience with electronic access control software.
One year of experience in an educational setting.
Experience with multi-tiered commercial master key systems.
Experience opening failed locking mechanisms with minimal damage.
Texas Locksmith Association License and/or life safety certifications or licenses.

Responsibilities

Maintain knowledge of applicable procedures and take measures to ensure safe outcomes for assigned tasks.
Ensure the operational integrity of life safety systems, including fire suppression and alarm systems; monitor them using alarm management software and initiate repairs as appropriate.
Coordinate scheduling and support for vendor inspections and testing of life safety systems; troubleshoot systems and communicate maintenance scheduling and notifications to vendors, college employees, and leadership.
Complete monthly fire extinguisher inspections, update asset management software, and provide documentation to departments requiring accreditation records.
Collect and maintain reports for internal use and for authorities having jurisdiction, such as the Fire Marshal.
Work with department leaders to manage warranty issues related to access control and life safety needs in new construction and renovation.
Respond to alarm events and access control issues at college facilities and provide resources to correct problems or service interruptions.
Troubleshoot and repair college access control systems to support a safe and secure environment for students, staff, and visitors.
Electronically schedule external door access as directed.
Create and issue hard keys and program electronic access for approved users.
Scan and file access control records.
Execute, comment on, and close assigned work orders as necessary.
Support renovation and construction projects to ensure life safety and security systems are integrated and compliant.
In the absence of the Support Services Manager, provide guidance and supervision in life safety activities.
Provide after-hours on-call support on a rotating schedule.
Perform other activities as assigned.