Coordinator IT Strategic Operations

OSF HealthCare•Peoria, IL

About The Position

This role is a blend of strategic planning, relationship management, operational improvement, and program oversight. A typical day includes connecting with IT leaders, advancing strategic initiatives, coordinating enterprise programs, reviewing progress on cost savings and surveys, and identifying opportunities for standardization, optimization, and innovation across the IT portfolio. POSITION SUMMARY: The Information Technology (IT) Strategic Operations Coordinator serves as a strategic program expert and advisor to the IT Executive Team, blending innovation, program management, and performance improvement expertise to advance the organization's IT portfolio. This role partners closely with IT leadership to identify and operationalize strategic initiatives that improve performance, drive standardization, and introduce innovative solutions across IT Support, IT Project/Optimization, and enterprise technology functions. The coordinator rounds regularly with IT Management to understand operational needs, shape strategy, discuss barriers, and identify opportunities to improve processes, consistency, and value across the organization. The role also provides leadership in evaluating current and emerging technologies, aligning stakeholders, and supporting business cases, strategic assessments, cost savings initiatives, and enterprise programs that help IT remain innovative, efficient, and operationally effective.

Requirements

Bachelor’s degree in business administration, computer science, healthcare and 2 years of experience in information technology or healthcare OR High School Diploma/ GED and 5 years of experience in information technology or analytics.
Previous experience in program management, process improvement, LEAN, RIM, or other performance improvement methodology.
Experience with artificial intelligence tools to gain workplace efficiency.
Excellent interpersonal and communication skills.
Solid computer skills, including proficiency with Microsoft software.
Strong analytical and problem-solving skills, with the ability to be detail oriented.
Artificial Intelligence (AI).

Nice To Haves

Experience in healthcare IT
Architecting IT Solutions
Project management
Leading teams in implementation of complex applications

Responsibilities

Advance strategic initiatives
Coordinate enterprise programs
Review progress on cost savings and surveys
Identify opportunities for standardization, optimization, and innovation across the IT portfolio
Identify and operationalize strategic initiatives that improve performance, drive standardization, and introduce innovative solutions across IT Support, IT Project/Optimization, and enterprise technology functions
Round regularly with IT Management to understand operational needs, shape strategy, discuss barriers, and identify opportunities to improve processes, consistency, and value across the organization
Provide leadership in evaluating current and emerging technologies
Align stakeholders
Support business cases, strategic assessments, cost savings initiatives, and enterprise programs